Logging, monitoring and diagnosis systems for enterprise software applications

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To support more business initiatives than ever before, companies integrate diverse sets of applications into mission-critical enterprise systems. The scale and complexity of these systems creates unprecedented development, configuration, support, and management challenges. Even with the best intentions during system development, unforeseen problems may still occur in an integrated production system. To obtain a successful running system that achieves defined quality goals, such as availability and performance, the timely detection and resolution of failures is needed. Thus, effective diagnosis capabilities in application software, systematic and preventative practices in the support organization, and incremental migration toward self-healing systems are essential and strategic objectives.