Operations Research for Hospital Efficiency and Effectiveness

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The overarching objective of this research program is to improve the state of the art in operations research and management science for hospital management. In this context, efficiency refers to the utilization of the variety of resources that are required for running a hospital e.g., physicians, nurses, allied health professionals, technicians, orderlies, staff; and effectiveness refers to the overall performance of the hospital system in terms of the cost, quality of care, access to care and health outcomes. The improvement of efficiency and effectiveness involve multiple stakeholders, multiple objectives, a variety of constraints and hence, a number of difficult trade offs. This constitutes a hotbed of challenging problems many of which are currently being tackled by hospital administrators based on experience and intuition. Operations research and industrial engineering constitute methodology domains from which we can benefit in improving the current practice of hospital management by developing solid analytical frameworks, decision support tools and managerial insights.