Development of a secure, structured and intelligent document management system for banking**

FutureVault是一个独特的软件即服务（SaaS）平台，旨在促进组织与其客户之间的文档管理、共享和协作，因此被归类为企业对企业对消费者（B2B2C）。通用的一刀切的平台设计是不可行的，因为不同行业（例如，银行、教育、医疗保健）的用户体验差异很大。FutureVault将与麦克马斯特大学Degroote商学院的麦克马斯特数字化转型研究中心（MDTRC）合作，开展一项可用性研究，以阐明银行业（FutureVault的主要目标行业）用户使用该平台的具体需求和挑战。结果将使FutureVault能够定制其平台设计和结构，以最大限度地提高其在加拿大银行业的采用率和效益。

FutureVault is a unique Software-as-a-Service (SaaS) platform designed to facilitate document management, sharing, and collaboration between organizations and their clients, thus categorized as a Business to Business to Consumer (B2B2C). A generic one-size-fits-all platform design is not feasible as the users' experience is vastly different across industries (e.g., Banking, Education, Healthcare). In partnership with McMaster Digital Transformation Research Centre (MDTRC) at Degroote School of Business, McMaster University, FutureVault will conduct a usability study that will shed light on the specific needs and challenges of users' experience with the platform in the banking sector, a key target industry for FutureVault. The results will enable FutureVault to tailor it's platform design and structure to maximize its adoption and benefits for the banking sector in Canada.