Leveraging development and field knowledge to assist developers and operators of large software systems

利用开发和现场知识来协助大型软件系统的开发人员和操作人员

• 批准号: RGPIN-2019-05174
• 负责人: Hassan, Ahmed
• 金额: $ 6.48万
• 依托单位: Queen's University
• 依托单位国家: 加拿大
• 项目类别: Discovery Grants Program - Individual
• 财政年份: 2022
• 资助国家: 加拿大
• 起止时间: 2022-01-01 至 2023-12-31
• 项目状态: 已结题
• 来源: https://www.nserc-crsng.gc.ca/ase-oro/Details-Detailles_eng.asp?id=750622
• 关键词: Leveraging; development; field; knowledge; assist

The Mining Software Repositories (MSR) field has impacted all facets of software research and practice. This line of research arose from the observation that developers, operators, and even software systems leave behind traces of data that can be mined to improve software quality and development practices. The international MSR community continues to demonstrate innovative approaches to recover useful and actionable information from static record-keeping repositories such as source control and bug tracking systems. MSR innovations are nowadays integrated into daily practices at some of the world's largest and most successful organizations: Microsoft, BlackBerry, AT&T Labs, CISCO, Mozilla and Avaya. The long-term vision of the proposed research program is establish MSR as a critical strategic tool throughout the lifetime of a software system, from inception to operation. In contrast, MSR currently focuses primarily on the software development phase, a relatively small time period given the excessively long and rapidly changing lifetime of software systems today. The short-term goals over the next five years, to be realized in collaboration with industrial partners including BlackBerry, and SAP, will focus on demonstrating the strategic value of field logs as a low-cost high-value mechanism to fuse development and field knowledge. Our short-term research will be carried out along two themes: (1) Assisting developers by leveraging field knowledge to improve logging; and (2) Assisting operators by leveraging development knowledge to cope with operational complexity. The proposed research program will train eleven HQP: 4 PhDs, 2 Masters and 5 undergraduate students. All HQP will collaborate closely with industrial partners, gaining an appreciation of the challenges facing practitioners on a daily basis and the potential for software data to address those challenges, as well as improving their professional skills and expanding their professional network.

采矿软件仓库（MSR）领域影响了软件研究和实践的各个方面。这一系列的研究源于这样一种观察，即开发人员、操作员甚至软件系统都会留下数据的痕迹，这些痕迹可以被挖掘出来，以提高软件质量和开发实践。国际MSR社区继续展示创新方法，以从静态记录保存库（如源代码控制和错误跟踪系统）中恢复有用和可操作的信息。MSR的创新如今已融入到世界上一些最大和最成功的组织的日常实践中：Microsoft，BlackBerry，AT&T Labs，CISCO，Mozilla和Avaya。 拟议的研究计划的长期愿景是建立MSR作为一个关键的战略工具，在整个生命周期的软件系统，从开始到操作。相比之下，MSR目前主要集中在软件开发阶段，考虑到当今软件系统的生命周期过长且变化迅速，这是一个相对较小的时间段。未来五年的短期目标将与包括黑莓和SAP在内的行业合作伙伴合作实现，重点是展示现场日志作为融合开发和现场知识的低成本高价值机制的战略价值。我们的短期研究将围绕两个主题进行沿着：（1）通过利用现场知识来帮助开发人员改进日志记录;以及（2）通过利用开发知识来帮助运营商科普运营复杂性。 拟议的研究项目将培养11名HQP：4名博士、2名硕士和5名本科生。所有HQP将与行业合作伙伴密切合作，了解从业人员每天面临的挑战以及软件数据解决这些挑战的潜力，并提高他们的专业技能和扩大他们的专业网络。