HCC: Small: Multitasking as a Collaborative System: Examining the Millennial Generation

这项研究调查了在互联网环境下成长起来的千禧一代如何成为有效的未来信息工作者。研究表明，数字媒体的多任务处理与错误，压力和性能下降有关。这项研究提供了两个主要的研究贡献。首先，到目前为止，还没有人对千禧一代的多任务处理进行过现场调查。第二，虽然大多数研究都将多任务处理作为一种个人活动，但这项研究将从一个新的角度来看待多任务处理作为一种协作的社会系统。本研究将探讨连接是否会导致信息过载和分心，在线媒体体验如何影响离线学习，沟通和行为，以及连接程度与工作绩效之间的关系。本研究将使用混合方法，包括民族志技术，传感器和日记，以收集详细的活动。研究结果有助于了解年轻人如何使用数字媒体，可以为未来技术的设计提供信息，并可用于K-12学校媒体素养课程的设计。 更广泛的影响：研究结果将有助于学校和组织制定计划和政策，帮助年轻人更有效地管理他们的工作和使用数字设备。从本研究开发的媒体素养课程可以作为一个模型的K-12学校。虽然人们对防止工作者“倦怠”和降低信息工作者的压力非常关注，但这项研究可以提供数字技术如何导致分心和压力的具体结果，特别是在千禧一代中。这项研究将得出技术设计的要求，可以帮助人们更好地管理多任务，提高情境意识和减少错误。这项研究的结果将帮助年轻人提高他们使用数字媒体的效率，这可以改善未来的工作生活，生产力和满意度。 最后，该项目将通过本科生和研究生参与研究以及通过开发新的博士研讨会来提供教育影响。

This research investigates how Millennials, having grown up with the Internet, can become effective future information workers. Studies are suggesting that multitasking with digital media is associated with errors, stress and degraded performance. This study provides two main research contributions. First, to date no one has conducted an in situ investigation of multitasking among the Millennial generation. Second, whereas most investigations have approached multitasking as an individual activity, this research will instead take a new perspective on multitasking as a collaborative social system. This study will examine whether connectivity leads to information overload and distraction, how online media experience affects learning, communication, and behavior offline, as well as the relationship between degree of connectivity and work performance. This study will use a mixed-methods approach involving ethnographic techniques, sensors, and diaries to collect detailed activity. The results can contribute to an understanding of how young adults use digital media, it can inform the design of requirements for future technologies, and it can be used for the design of media literacy programs in K-12 schools. Broader impacts: The results will contribute towards plans and policies that schools and organizations can enact to help young people manage their work and use of digital devices more effectively. A media literacy curriculum developed from this research can serve as a model for K-12 schools. While there has been much concern given to preventing worker "burnout" and lowering stress among information workers, this study can provide concrete results of how digital technologies contribute to distraction and stress, especially among the Millennial generation. The study will elicit requirements for technology design that could help people better manage multitasking, increase situational awareness and reduce errors. Results of this study will help young people improve their effectiveness in using digital media, which could improve future work life, productivity and satisfaction. Finally, the project will provide educational impact through the participation of undergraduate and graduate in the research and through the development of a new doctoral seminar.