The impact of technological modality on troubles telling and advice giving on a national children's helpline

每年有超过50万的儿童和年轻人联系儿童帮助热线。他们通过电话、电子邮件和在线互动聊天进行联系。对这些不同类型接触的研究将促进对儿童和青少年社会和情感健康的认识，这是国家优先领域促进和保持良好健康。它为咨询、保健和教育界提供信息。它处理关于儿童和青年的国家政策文件中确定的关键优先事项。最后，这项研究将直接关系到对咨询人员、青年、教育工作者、保健专业人员和决策者进行电话和计算机媒介形式交流的专业培训。

Over half a million children and young people contact the Kids Help Line every year. They make contact through telephone calls, emails and online interactive chats. This study of these differing types of contact will advance knowledge of children and young people's social and emotional health, the national priority area Promoting and maintaining good health. It informs the counselling, health and educational communities. It addresses key priorities identified in National policy documents on children and young people. Finally, the study will have direct relevance for professional training in telephone and computer mediated forms of communication for counsellors, young people, educators, health professionals and policy makers.