Understanding the Group Processes in Technology Supported Group Work

这个项目的目标是指导适当的技术的构建，以支持小型团队的工作。其策略是将实证工作与理论建设、实地工作与实验室工作相结合。研究领域提供了关于小组如何完成特定任务的基线数据。此外，现场数据有助于建议可能有助于这种工作的群件类型。模拟该领域行为的关键方面的任务已经开发出来供实验室使用。它们用于探索各种形式的群件对面对面和分布式工作的支持的价值。对分布式工作的不同形式的音频和视频支持也进行了研究。实证工作被用来发展一个概念框架，在这个框架中，群体、任务和技术的特征是相关的。

The goal of this project is to guide the building of appropriate technology to support the work of small groups. The strategy is to interleave empirical work with theory building, and field work with lab work. The field of research provides baseline data about how small groups work on specific tasks. Further, the field data helps suggest the kind of groupware that might assist that kind of work. Tasks that mimic the key aspects of behavior in the field have been developed for use in the lab. These are used to explore the value of various forms of groupware support for both face-to-face and distributed work. Different forms of audio and video support are also investigated for distributed work. The empirical work is used to evolve a conceptual framework in which characteristics of the group, the task, and the technology are related.