Examining the complexity of communication processes across transition points from the emergency department to improve medication safety

检查从急诊科过渡点的沟通流程的复杂性，以提高用药安全

• 批准号: LP0990334
• 负责人: Prof Elizabeth Manias
• 金额: $ 4.56万
• 依托单位: The University of Melbourne
• 依托单位国家: 澳大利亚
• 项目类别: Linkage Projects
• 财政年份: 2009
• 资助国家: 澳大利亚
• 起止时间: 2009-08-13 至 2013-06-30
• 项目状态: 已结题
• 来源: https://dataportal.arc.gov.au/RGS/Web/Grants/LP0990334
• 关键词: Examining; complexity; communication; processes; across

Problems in communication contribute significantly to adverse events that lead to serious harm for Australian consumers. Recent data show medication errors account for over 25% of all adverse events, while over 50% of consumers who move across transition points have medication errors relating to their treatment regimen. Financial costs from adverse events are estimated at around $A2billion/year, which are likely to increase with further complexities involving consumer care. This study will result in new knowledge about communication processes to inform the development of reporting methods and strategies, which positively influence the practices of health professionals in managing medications as consumers move across different environments.

沟通方面的问题在很大程度上导致了对澳大利亚消费者造成严重伤害的不良事件。最近的数据显示，用药错误占所有不良事件的25%以上，而超过50%的跨越过渡点的消费者有与其治疗方案有关的用药错误。不良事件的财务成本估计约为A20亿美元/年，随着涉及消费者护理的进一步复杂性，这一成本可能会增加。这项研究将导致有关沟通过程的新知识，以告知报告方法和策略的发展，这将积极影响卫生专业人员在管理药物的做法，因为消费者在不同的环境中移动。