HCC: Small: Embodied Mediated Communication in Collaborative Work

HCC：小型：协作工作中的体现中介沟通

• 批准号: 1117652
• 负责人: Bilge Mutlu
• 金额: $ 48.78万
• 依托单位: University of Wisconsin-Madison
• 依托单位国家: 美国
• 项目类别: Continuing Grant
• 财政年份: 2011
• 资助国家: 美国
• 起止时间: 2011-08-01 至 2017-07-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1117652&HistoricalAwards=false
• 关键词: HCC; Small; Embodied; Mediated; Communication

The goal of this project is to gain a deeper understanding of mobile remote presence systems (MRPs) and to create guidelines for their effective design, development, and adaptation into organizational use. MRP systems enable embodied mediated communication in which individuals at a remote location connect to a local robot that is used to physically navigate in the local environment and to interact with local users via audio and video. MRP systems allow remote users to visit individuals in an organization and attend group meetings, seminars, and social gatherings in the local environment. MRPs enable new forms of interactions and offer remote users an improved sense of presence compared with stationary video-conferencing systems. The project will study the use of MRPs in communication from an interdisciplinary approach drawing from and building on knowledge and methods from design, social and cognitive psychology, communication studies, and computer science. A series of field and laboratory studies will focus on four topics: (a) how remote users present themselves through MRPs; (b) how local users perceive remote users; (c) the role that social cues play in embodied mediated communication; and (d) the social and organizational outcomes of embodied mediated communication. Intellectual merit: The project will advance understanding of the role of embodiment in mediated communication in collaborative work and inform the design of future mobile remote presence systems. In addition, the results will contribute to basic science in human-computer and human-robot interaction. Broader impact: The results will enable more effective embodied mediated communication in organizations, thereby improving collaboration in distributed work groups. The results will also inform the development of tools that help individuals with mobility-related disabilities interact with their social and professional communities. In addition, the project will enhance the undergraduate and graduate curriculum at the University of Wisconsin-Madison, and there will be an outreach program to disperse interdisciplinary knowledge in and methods for designing robotic technology into K-12 education through an annual summer camp and biannual daylong workshops.

本项目的目标是获得更深入的了解移动的远程存在系统（MRP），并创建其有效的设计，开发和适应组织使用的指导方针。MRP系统实现了具体化的中介通信，其中远程位置处的个人连接到本地机器人，该本地机器人用于在本地环境中物理导航并经由音频和视频与本地用户交互。MRP系统允许远程用户访问组织中的个人并参加本地环境中的小组会议、研讨会和社交聚会。与固定的视频会议系统相比，MRP实现了新的交互形式，并为远程用户提供了更好的存在感。该项目将研究MRP在通信中的使用，从设计，社会和认知心理学，通信研究和计算机科学的知识和方法中汲取和建立跨学科的方法。一系列的实地和实验室研究将集中在四个主题：（一）远程用户如何通过MRP呈现自己;（B）本地用户如何感知远程用户;（三）社会线索中发挥的作用，体现中介通信;（四）体现中介通信的社会和组织的成果。智力优点：该项目将促进理解的作用，体现在调解沟通协作工作，并通知未来的移动的远程存在系统的设计。此外，研究结果将有助于人机和人机交互的基础科学。更广泛的影响：研究结果将使组织中更有效的体现中介通信，从而提高分布式工作组的协作。 研究结果还将为开发工具提供信息，这些工具可以帮助患有与行动有关的残疾的个人与他们的社会和专业社区进行互动。此外，该项目还将加强威斯康星大学麦迪逊分校的本科生和研究生课程，并将通过年度夏令营和一年两次的为期一天的研讨会，将跨学科知识和设计机器人技术的方法分散到K-12教育中。

项目成果

So Close and Yet So Far: How Embodiment Shapes the Effects of Distance in Remote Collaboration

如此接近却又如此遥远：体现如何塑造远程协作中距离的影响

• DOI: 10.1080/10510974.2021.2011362
• 发表时间: 2021
• 期刊: Communication Studies
• 影响因子: 1.6
• 作者: Kornfield, Rachel;Rae, Irene;Mutlu, Bilge
• 通讯作者: Mutlu, Bilge