Solving the problem of speech distraction in open-plan offices

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The project aims to better understand how irrelevant speech in open-plan offices affects the occupants’ cognitive performance and creates annoyance leading to a loss of productivity. Over 97% of Australian office workers are located in open-plan offices. Without internal walls, open-plan offices are designed to make people interact more frequently, therefore be more collaborative and productive. Yet there is a high level of dissatisfaction with open-plan layout because of frequent distraction by background speech from co-workers, which has been shown to significantly decrease work performance and productivity. The intended outcomes of the project are the development of powerful new tools to measure, model and predict the degree of speech distraction at work, enabling the establishment of new international standards that will increase work performance and productivity.