Catering for individuals’ emotions in technology development

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This project aims to develop new approaches to integrate emotional design into software engineering. Modern technologies can positively transform lives. Many good concepts fail, however, to have a transformative effect by not meeting the emotional needs of intended users. Creating software applications that satisfy needs such as ‘feeling in touch’ or ‘feeling accepted’ is difficult, due to the hard-to-define, personal and subtle nature of these needs. The project aims to support the development of software that better meets emotional needs by focusing on people, their life context and technology adoption, in concert with existing methods for expressing functionality. The project plans to evaluate applications in two areas: assistance for homeless people, and financial literacy among older people.