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Intelligent maintenapce and user-support system for classroom PCs

教室电脑智能维护和用户支持系统

基本信息

批准号：
14580223
负责人：
INOUE Hitoshi
金额：
$ 1.79万
依托单位：
Kyushu University
依托单位国家：
日本
项目类别：
Grant-in-Aid for Scientific Research (C)
财政年份：
2002
资助国家：
日本
起止时间：
2002 至 2003
项目状态：
已结题

来源：
https://kaken.nii.ac.jp/en/grant/KAKENHI-PROJECT-14580223/
关键词：
Computer System for education Computer maintenance User support Log analysis WBT System 教育用電子計算機システム障害発見ログ分析

项目摘要

As popular as the utilization of PCs in classroom, the maintenance work of those PCs increases. To keep PCs and networks active enough for giving classes, complete maintenance and urgent recovery of malfunctions are indispensable. However, maintenance and recovery require specific skills and are time-consuming. Seeing or knowing how PCs in class are used and/or how many PCs are working is not easy, because those PCs are often set in the many. distributed and distant places in campus for the convenience of users.In this research, we have constructed the systems to collect the information how classroom PCe are 'working, and analyze the information automatically. These systems give visualized statistic information of operations of classroom POs, and report anomaly of PC. We have built the system to notify to server computer how client PCs working from each PC. Also we have established the warning system to report the apprehension of malfunction of PCs, analyzing log of activity of PCs by statistic method. Moreover, We have established the function of reporting malfunction from user of PCs to-the administrator, to support administrators to know how POs are working.Also, we have constructed the system to help the use of computers for education, especially for the use of web-based e-learning system.

随着计算机在教室中的普及，计算机的维护工作也随之增加。为了让PC和网络保持足够的活跃性来上课，完整的维护和故障的紧急恢复是必不可少的。然而，维护和恢复需要特定的技能，而且很耗时。查看或了解课堂上的PC如何使用和/或有多少台PC正在工作并不容易，因为这些PC通常设置在许多。为了方便使用者，本研究建构了一个教室电脑作业资讯收集系统，并自动分析教室电脑作业资讯。该系统能直观地统计教室PO的运行情况，并能及时报告PC机的异常情况。我们已经建立了系统，以通知服务器计算机如何从每台PC的客户端PC工作。我们还建立了预警系统来报告PC故障的担忧，并通过统计方法分析PC活动日志。此外，我们还建立了从PC用户到管理员的故障报告功能，以支持管理员了解PO的工作情况。此外，我们还构建了该系统，以帮助计算机用于教育，特别是基于Web的电子学习系统的使用。