Cultural Acceptance of CSCW in Japan & Nordic Countries

现代技术为全球不同地区的企业提供了多种远程协调手段。电子邮件是远程协调的一种主要工具，它在习惯于使用英语进行远程协调的国际企业中最自然地被接受。在日本和中国经营的北欧工业使用英语作为官方语言。公司所有的会议和交流都使用英语，这是官方认可的。在中国以外的其他国家经营的日本企业也是如此。我们参观的两家日本企业在公司内部使用中文作为官方语言，当需要与中国员工沟通时，日本员工通过翻译进行沟通。日本行业的中国工人不需要具备日语能力，而北欧行业的中国工人则需要具备英语能力。中国和日本的操作系统在同一家公司的个人电脑上是分开运行的。日语和中文字体的协调安装将有利于在日本和中国经营的日本企业，而对于英语企业则没有什么意义。手机和寻呼机在中国和日本都是新兴的通信手段，它们都是开放的当地语言或母语进行通信。社会对使用手机的接受程度差异很大。必须寻求更好地使用移动电话的技术支持。此外，手机文本通信也越来越重要，而在中国，与手机相关的文本输入法仍处于开发阶段。

Modern technology has provided various means of remote coordination for the enterprises operating globally in the different parts of world. One major tool for remote coordination is the email, It was most naturally accepted in international enterprises, which are accustomed to use English in remote coordination. Nordic industries operating in Japan and China used English as the official language. English is used in all the meetings and communication in the company, as it is officially acknowledged. The same is true for the Japanese enterprises operating in the foreign countries except China. Two Japanese enterprises to which we visited used Chinese as the official language withuin company, and the Japanese staffs spoke through an interpreter when one need to communicate with Chinese staffs. Chinese workers in Japanese industries are not required to have the Japanese speaking competence, while in the Nordic industries, English speaking competence is essential. Chinese and Japanese operating systems are working separately on PC's within a company. Coordinated installations of Japanese and Chinese Fonts will benifit Japanese enterprises operating both in Japan and Chine, while it is of no importance for English speaking enterprises.Mobile phone and pagers are the new emerging means of communication in China as well as Japan and they are opened to local language or mother tongue for the communication. The difference in the social acceptance of using mobile phone are remarkably different. Technical supports for better use of mobile phones have to be pursued. Also text communication using mobile phone is increasingly important, while in China the text input method pertinent to mobile phone are still under ways of development.