Analysis of Information Behavior in Product Innovation Management System for Environmentally Conscious Products

本研究的目的在于提出一种设计管理系统的模型和方法，以减少产品对环境的影响。研究结果表明，本文的研究结论对管理系统的设计和今后的研究具有一定的参考价值.在提出用户需求分类模型的基础上，利用产品开发过程中信息行为的“融合”模型和方法，对社会需求和个人需求进行了分析。利用ISO14000的生命周期评价（LCA），将社会需求与能源使用量、NOx和SOx污染物量等环境评价参数相融合。通过对原料的选择，成功地将用户的个人需求与社会需求融合在一起.上述信息行为的规范化可以利用个人知识和组织知识作为设计管理系统的知识基础。在此基础上，成功地应用目标、输入、输出模块化体系，开发了基于ISO9000、ISO14000等ISO管理体系的管理系统，并与上述融合模型进行了融合.与Wenzel和丹麦EDIP（Environmental Design of Industrial Products）的设计方法进行了比较研究。2.在融合模型中，技术评估应考虑环境意识技术，如减量化、再利用、再循环和再生技术。在确定环境评价参数的目标水平时，应比较讨论以下系统。(1)环境管理体系的清单分析，（2）瑞士的生态点体系，（3）沃尔沃汽车公司的ELU体系。

This research aims to propose model and method for designing a management system which reduces the impact of products on the environmental. As the result, we reach the following conclusions and obtain an useful information for the design of the management system and the future research.1. Under a classification model of users' needs proposed, societal need and individual need have been analyzed by uee of "fusion" model and methods developed for information behavior in product development process. The societal need is fused with some of environmental assessment parameters such as quantity of energy used, pollutant quantities of NOx and SOx by use of Life Cycle Assessment(LCA) of ISO14000. The individual need of users is fused successfully with the societal need by a selection of row materials.2. A standardization of the information behavior mentioned above may make use both individual knowledge and organizational knowledge as a knowledge base for designing the management system.3. A module system consisted of goal, input and output is applied successfully to develop the management system based on ISO management systems such as ISO9000 and ISO14000 and has been amalgamated with the fusion model mentioned above.As a future research, the following discussions are pointed out.1. A comparative research with the design methods of H.Wenzel and Danish EDIP (Environmental Design of Industrial Products).2.Environmental conscious technologies such as Reduction, Reuse, Recycle and Regeneration technologies should be assessed in the technology assessment in the fusion model proposed.3. In determining the target levels of environmental assessment parameters, the following systems should be discussed comparatively.(1) an inventory analysis of the environmental management system,(2) Eco-point system in Switzerland,(3) ELU System of Volvo Motor Company.