Evaluation Study of Service Providers under the Long-term Care Insurance

长期护理保险服务提供者评价研究

• 批准号: 13610233
• 负责人: ISHIKAWA Hisanori
• 金额: $ 0.58万
• 依托单位: Japan Lutheran College
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Scientific Research (C)
• 财政年份: 2001
• 资助国家: 日本
• 起止时间: 2001 至 2002
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/grant/KAKENHI-PROJECT-13610233/
• 关键词: elderly in need of care; long-term care insurance; service provider; service evaluation; user's satisfaction; サービス満足度; 高齢者

Respondents : Elderly in need of care under the long-term care insuranceNumber of Respondents: 344 Method: Face-to-face InterviewsResearch Period: April thru May, 2002With regard to evaluation of service providers, we evaluated them in terms of service satisfaction, evaluation of care managers, service evaluation. As a whole, users evaluated them positively. Especially, almost 70% of service users were satisfied with care services provided by six types of service providers. There was little difference of service satisfaction among those providers.The result showed that service providers varied largely in some kinds of care services. In other words, some providers focused on providing some specific services.Regarding to evaluation of care managers, giving information to users, monitoring, and so forth, users indicated positive evaluation. On the other hand, users showed negative impact on the system of long-term care insurance itself, such as fees, number of services, and transportation services.

受访者：研究期间：2002年4月至5月。在服务提供者的评价方面，我们从服务满意度、照护管理者评价、服务评价三个方面进行了评价。总体而言，用户对它们的评价是积极的。特别是，近70%的服务使用者对六类服务提供者提供的护理服务感到满意。不同服务提供者的服务满意度差异不大。也就是说，有些服务提供者专注于提供某些特定的服务，而对于照护管理者的评价、提供信息给使用者、监督等，使用者表示正面的评价。另一方面，使用者对长期护理保险制度本身，如费用、服务次数和交通服务，表现出负面影响。

项目成果

杉澤秀博, 他: "介護保険制度下における在宅介護サービスの過少利用の要因"日本公衆衛生雑誌. 49巻5号. 425-435 (2002)

Hidehiro Sugisawa 等人：“长期护理保险制度下家庭护理服务利用不足的因素”，《日本公共卫生杂志》，第 49 卷，第 5 期，第 425-435 期（2002 年）。

Sugisawa, H., Fukaya, T., Sugihara, Y., Ishikawa, H., Nakatani, Y. and Kim, H.: "Factors related to under-utilization of in-home services under the long-term care insurance system"Japanese Journal of Public Heath. vol.49. No.5. 425-435 (2002)

Sugisawa, H.、Fukaya, T.、Sugihara, Y.、Ishikawa, H.、Nakatani, Y. 和 Kim, H.：“长期护理保险制度下家庭服务利用不足的相关因素