A.I. forecasting for restaurants' resilience in a volatile post-COVID world

人工智能。

• 批准号: 10032824
• 金额: $ 40.77万
• 依托单位: TENZO LIMITED
• 依托单位国家: 英国
• 项目类别: Collaborative R&D
• 财政年份: 2022
• 资助国家: 英国
• 起止时间: 2022 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=10032824
• 关键词: A.I.; forecasting; restaurants; resilience; volatile

Hospitality is the heart of every community. Never more so, than since the pandemic.However the industry, a key pillar of the UK's economic and social success, employing c.3m people, is in crisis as it faces a perfect storm of challenges: Staff shortages, rising costs, disproportionally high business rates and VAT rate increase threaten insolvency to a quarter (22,000) of UK pubs and restaurants \[APPBG\].25% of pubs, restaurants and hotels currently close for part of the week because of the UK's staff shortage of 200,000 vacancies across the sector\[Guardian2021\]\[Independent\]. Energy price rises of 54%\[MSE\] and food price hikes of avg.5% \[ONS\] due to inflation, Brexit and the conflict in Ukraine (major exporter of crops) highlight the need to reduce costs and minimise food waste (industry-wide c.£3bn annually). Business rates of avg.3-10% of turnover (Amazon pays 2%)\[APPBG\] and the VAT rate return to 20% (from 12.5%) are the last straw for a sector so critical to economic and social recovery but operating on minimal profit margins of avg.4%\[OTL\]. The sector needs extreme resilience to survive.The key to resiliency lies in accurate demand forecasting.Tenzo delivers predictive analytics and actionable business insights for restaurants and retail, delivered in-store, in real-time and on your phone.Tenzo is now working with hundreds of locations such as Iberica, The Breakfast Club and Chilango and helps their clients:* Improve gross margins up to 18%* Reduce labour costs up to 10%* Improved social review ratings by up to 0.5 stars* Increase staff performance* Reduce overhead and errors by automatically combining all business data sources - POS, Staff Scheduler, Social Media, Inventory Management, and more* See all their data in one place on Web and Mobile* Optimise purchasing and scheduling, in turn reducing wastage and labour cost by 10-20%.* Increase their forecast accuracy by 25-50%.

热情好客是每个社区的核心。然而，作为英国经济和社会成功的关键支柱，该行业雇用了约300万人，面临着一场完美的挑战风暴，正处于危机之中：员工短缺、成本上升、过高的营业率和增值税率上升，使英国四分之一（22,000家）的酒吧和餐馆面临破产的威胁。25%的酒吧，由于英国整个行业的员工短缺20万个职位空缺，餐馆和酒店目前在本周的部分时间关闭。由于通货膨胀、英国退欧和乌克兰（主要农作物出口国）的冲突，能源价格上涨54%，食品价格平均上涨5%，这凸显了降低成本和减少食品浪费的必要性（全行业每年约30亿英镑）。平均营业额的3 -10%（亚马逊支付2%）和增值税率恢复到20%（从12.5%）是一个对经济和社会复苏至关重要但利润率最低的行业的最后一根稻草。该行业需要极强的弹性才能生存。弹性的关键在于准确的需求预测。Tenzo为餐厅和零售提供预测分析和可操作的业务见解，在店内，实时和手机上提供。Tenzo现在与Iberica，The Breakfast Club和Chilango等数百个地点合作，并帮助他们的客户：* 提高毛利率高达18%* 降低劳动力成本高达10%* 提高社会评价评级高达0.5星 * 提高员工绩效 * 通过自动合并所有业务数据源（POS、员工数据库、社交媒体、库存管理等）来减少开销和错误 * 在Web和移动的上的一个位置查看所有数据 * 优化采购和调度，从而将浪费和劳动力成本降低10- 20%。*将预测准确率提高25- 50%。