HISPANIC FAMILY MEDICAL INFORMATION TELEPHONE HELPLINE

西班牙裔家庭医疗信息电话帮助热线

• 批准号: 2008752
• 负责人: Michael Anderson
• 金额: $ 37.45万
• 依托单位: HEALTH MEDIA LAB, INC.
• 依托单位国家: 美国
• 财政年份: 1994
• 资助国家: 美国
• 起止时间: 1994-07-01 至 1999-02-28
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/2008752
• 关键词: HISPANIC; FAMILY; MEDICAL; INFORMATION; TELEPHONE

DESCRIPTION: Support is requested to complete development and evaluation of a combined radio and telephone helpline, staffed by bilingual nurses with physician back-up, to assist Hispanic people make informed health care decisions. Based on Phase I findings that demonstrate radio to be both the most effective and most economical caller recruitment medium, the helpline will be enhanced by directly linking it to educational vignettes broadcast on Spanish language radio. Thus, the radio show and the helpline will be coordinated to focus on a single topic per day. The radio program and helpline will provide four main services to listeners and callers: 1) advice on routine medical concerns; 2) guidance and behavioral suggestions on cancer and chronic disease prevention; 3) information about cancer screening and treatment; and 4) referrals to local Spanish-speaking health care services. Evaluation will include: 1) focus group discussion on previews of radio programs; 2) collection of demographic and inquiry specific data from helpline callers; and 3) data on self care and resource utilization knowledge and skills. This service will be helpful for people without insurance and who cannot communicate with English-speaking medical personnel. We maintain that callers will be more informed and skillful self-care and medical care consumers.

描述：请求支持完成无线电和电话组合求助热线的开发和评估，该热线由双语护士和医生支持，以帮助西班牙裔人做出明智的医疗保健决定。 第一阶段的研究结果表明广播是最有效和最经济的呼叫者招募媒介，帮助热线将通过直接链接到西班牙语广播电台播放的教育小插曲来得到增强。 因此，广播节目和帮助热线将协调一致，每天专注于一个主题。 广播节目和热线将为听众和来电者提供四项主要服务：1）常规医疗问题的建议； 2）癌症和慢性病预防的指导和行为建议； 3）有关癌症筛查和治疗的信息； 4) 转介至当地西班牙语医疗保健服务机构。评估内容包括：1）广播节目预览的焦点小组讨论； 2) 从帮助热线呼叫者收集人口统计和查询特定数据； 3) 有关自我护理和资源利用知识和技能的数据。 这项服务对于没有保险以及无法与讲英语的医务人员沟通的人来说将会有所帮助。 我们认为，来电者将是更加知情和熟练的自我护理和医疗保健消费者。