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3 by 3: Modelling new digital leadership in museums

3 by 3：塑造博物馆新的数字化领导力

基本信息

批准号：
AH/V009710/1
负责人：
Ross Parry
金额：
$ 25.75万
依托单位：
University of Leicester
依托单位国家：
英国
项目类别：
Research Grant
财政年份：
2021
资助国家：
英国
起止时间：
2021 至无数据
项目状态：
已结题

来源：
https://gtr.ukri.org/projects?ref=AH%2FV009710%2F1
关键词：
Modelling new digital leadership museums

项目摘要

It is people who drive digital change in the museum. Irrespective of the focus on 'technology' (on hardware and software, standards and systems, products and platforms), it will, in fact, always be the leaders and curators, partners and stakeholders, who enable the digital capability of museums. And yet, the lived professional experience of individuals inside the organisation, in the workforce, around digital change is little understood, much overlooked, and frequently generalised upon. Plainly put: the very dimension that we now know is fundamental to digital change in the museum, is that about which - in our scholarship and practice - we know the least.Moreover, at a time when museums are not only attempting to understand new forms of visitor participation and digital experience, but are doing so within a moment of both institutional and individual precarity, this need to understand the human (and not just the technical) dimension of museum digital change, becomes crucial.And so, it is to this issue - and this gap in our knowledge of museum digital maturity - that this project looks. '3 by 3' is an 18-month, multi-partner, transatlantic research collaboration, bringing together cultural institutions, academics and professional bodies to open new directions for leading empathetic and equitable digital change in museums at a time of institutional and individual precarity.The project asks what new models of 'empathic leadership' might be needed to enable the holistic institutional adoption of (and adaption to) digital, as well as which inequalities exist in the landscape of digital change in museums, and how can these be confronted. In doing so, '3 by 3' attempts to initiate a retelling of what successful digital leadership in museums looks like - in human and not just business and technological terms.This research confronts and articulates a new set of questions on equity, inclusion and diversity within the digital workforce, workplace and culture of museum digital change, re-locating museum technology as a socially purposeful subject and set of practices. In this way, the project is leading an 'emotional turn' in museum computing and digital heritage, characterised by a new sensibility to the emotional labour, affective practices and personal storytelling underpinning digital work in museums.Led by the University of Leicester and Southern University New Orleans (and supported by Harvard University and Johns Hopkins University), '3 by 3' is a unique research collaboration, bringing together the leading sector bodies in the UK and US: the American Alliance of Museums with the UK's Museums Association, and the Museum Computer Network (US) with the Museums Computer Group (UK).At the core of the project is a transatlantic partnership of cultural organisations, with digital leads across the Smithsonian Institution partnering with their counterparts in the Science Museum Group, Victoria and Albert Museum, Amgueddfa Cymru - National Museum Wales, and National Museums Scotland.Driving this practice-based research of '3 by 3', are '3' researchers following '3' key themes (on 'empathy', 'precarity', 'equity'), through a series of live interventions within the working environments of the partner museums. Real-world tests of new approaches to leading digital change.As well as producing a series of practitioner-facing resources, a new reflective podcast series for the sector, and the synthesis of its findings into a cohesive 'Framework for New Digital Leadership in Museums', '3 by 3' will also partner with its policy-making and industry collaborators (that include Arts Council England, the National Lottery Heritage Fund and Culture24) to produce a 'Sector White Paper', setting out the challenges and opportunities for UK and US organisations as they lead digital change (empathetically and equitably) in these times of individual and institutional precarity.

推动博物馆数字化变革的是人。无论对“技术”（硬件和软件、标准和系统、产品和平台）的关注如何，事实上，实现博物馆数字化能力的始终是领导者和策展人、合作伙伴和利益相关者。然而，组织内部、劳动力中的个人在数字变革方面的生活专业经验却很少被理解，被忽视，而且经常被概括。简单地说：我们现在所知道的博物馆数字化变革的基本维度，是我们在学术和实践中所知最少的维度。此外，在博物馆不仅试图了解新形式的游客参与和数字体验，而且在机构和个人都不稳定的时刻这样做的时候，了解博物馆数字化变革的人文（而不仅仅是技术）层面的需求变得至关重要。2因此，本项目关注的正是这个问题--以及我们对博物馆数字化成熟度的认识上的差距。“3 by 3”是一个为期18个月的跨大西洋多伙伴研究合作项目，汇集了文化机构、学术界和专业团体，在机构和个人不稳定的时候，为博物馆领导同理心和公平的数字变革开辟新的方向。该项目探讨了可能需要什么样的“同理心领导”新模式，以实现整体机构的采用，（和适应）数字化，以及在博物馆数字化变革的景观中存在哪些不平等，以及如何面对这些不平等。在此过程中，“3 by 3”试图从人的角度，而不仅仅是商业和技术的角度，重新讲述博物馆成功的数字化领导力是什么样的。这项研究面对并阐明了一系列关于数字化劳动力、工作场所和博物馆数字化变革文化中的公平、包容和多样性的新问题，重新定位博物馆技术作为一个有社会意义的主题和实践。通过这种方式，该项目正在引领博物馆计算和数字遗产的“情感转向”，其特点是对情感劳动、情感实践和个人故事讲述的新敏感性，这些都是博物馆数字工作的基础。（并得到哈佛大学和约翰霍普金斯大学的支持），“3 by 3”是一个独特的研究合作，汇集了英国和美国的领先部门机构：美国博物馆联盟与英国博物馆协会，博物馆计算机网络（美国）与博物馆计算机集团（英国）。该项目的核心是跨大西洋的文化组织合作，史密森学会的数字领导与科学博物馆集团、维多利亚和阿尔伯特博物馆、威尔士国家博物馆、和苏格兰国家博物馆。推动这项基于实践的“3乘3”研究的是"3“研究人员，他们通过在合作博物馆的工作环境中进行一系列现场干预，遵循”3“个关键主题（"同理心”、“不稳定性”、“公平性”）。对引领数字变革的新方法进行现实世界的测试。除了制作一系列面向博物馆管理者的资源，为该行业制作一个新的反思播客系列，并将其研究结果综合成一个有凝聚力的“博物馆新数字领导力框架”，“3 by 3”还将与其政策制定者和行业合作者合作（包括英格兰艺术理事会、国家彩票遗产基金和文化24）制作“部门白色纸”，阐述了英国和美国组织在引领数字变革时面临的挑战和机遇（同情和公平地）在这些个人和机构不稳定的时代。