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Trusting the middle-man: Impact and Legitimacy of Ombudsmen in Europe

信任中间人：欧洲监察员的影响力和合法性

基本信息

批准号：
ES/K00820X/1
负责人：
Naomi Creutzfeldt
金额：
$ 22.35万
依托单位：
University of Oxford
依托单位国家：
英国
项目类别：
Research Grant
财政年份：
2013
资助国家：
英国
起止时间：
2013 至无数据
项目状态：
已结题

来源：
https://gtr.ukri.org/projects?ref=ES%2FK00820X%2F1
关键词：
Trusting middle man Impact Legitimacy

项目摘要

The office of ombudsman has become increasingly popular over recent decades to the point where it is now a highly significant and permanent feature of the legal systems in many parts of the world. As a method to solve disputes outside of the courts, ombudsman systems deal with many cases per year in both public and private sectors. Although originally established in the public sector, as a link between citizens and government institutions, the ombudsman model has, in many countries, now been adopted by the private sector too. The ombudsman landscape throughout EU member states presents a variety of institutional and jurisdictional arrangements, operational styles and decision-making processes. Although this poses some challenges in being able to conceptualise a unified ombudsman institution, it offers distinct advantages for the study of the relationship between decision-making practices on the part of ombudsmen and perceptions of procedural justice and levels of trust on the part of users across different jurisdictions and cultures. Despite the significance of ombudsmen to our constitutional and civil justice landscapes, very little is known about users' perceptions of the fairness of their procedures and practices and the significance of these perceptions for levels of trust in particular ombudsman offices. This project will fill this gap, providing important data and knowledge which will be directly relevant to the development of national policies and EU level multiple networks of policy-making.

近几十年来，监察员办公室越来越受欢迎，现已成为世界许多地方法律的制度的一个非常重要和永久的特征。作为在法院之外解决争端的一种方法，监察员制度每年处理许多公共和私营部门的案件。监察员模式虽然最初是在公共部门设立的，作为公民与政府机构之间的联系，但在许多国家，现在也被私营部门采用。整个欧盟成员国的监察员景观呈现出各种各样的机构和司法安排，运作风格和决策过程。虽然这在能够构想一个统一的监察员机构方面带来了一些挑战，但它为研究监察员的决策做法与程序正义观念之间的关系以及不同司法管辖区和文化中用户的信任程度提供了独特的优势。尽管监察员对我们的宪法和民事司法景观具有重要意义，但人们对用户对其程序和做法的公平性的看法以及这些看法对特定监察员办公室的信任程度的重要性知之甚少。该项目将填补这一空白，提供重要的数据和知识，这些数据和知识将直接关系到国家政策的制定和欧盟层面的多个决策网络。