An Interactive Program for Workplace Diversity Skills

描述（由申请人提供）：将制作一个交互式多媒体光盘和互联网/内联网程序，提供文化多样性培训，供工地使用。第二阶段项目将发展和评价一种基于理论的干预措施，旨在提高：(a)对个人偏见和个人对差异的反应的认识；(b)了解与多样性的几个维度相关的偏见（例如，种族/民族、性别、残疾和年龄）；(c)在多元文化的工作场所中进行沟通的技能（例如，倾听、反思、吸收难以理解的信息、澄清和从沟通错误中恢复）。该项目将采用针对种族/民族和性别的人口统计目标，根据培训动机和自我效能进行定制。此外，该计划将嵌入评估和补救，以评估和纠正用户的表现。

DESCRIPTION (provided by applicant): An interactive multimedia CD-ROM and Internet/intranet program providing cultural diversity training will be produced for use in worksites. The Phase II project will develop and evaluate a theoretically-grounded intervention designed to increase: (a) awareness of personal biases and personal reactions to difference; (b) knowledge about bias related to several dimensions of diversity (e.g., race/ethnicity, gender, disability, and age); and (c) skills in communicating in a culturally diverse workplace (e.g., attending, reflecting, taking in difficult-to-hear information, clarifying, and recovering from communication errors). The program will employ demographic targeting on race/ethnicity and gender, tailoring on motivation for training, and self-efficacy. In addition, the program will embed evaluation and remediation to assess and to correct user performance. The construction of the material presented will be determined using formative research procedures with focus groups and in-depth interviews with men and women from several different groups: (a) four race/ethnic groups (African American, Asian/Pacific Islander, European American, and Hispanic); and (b) three groups with workers from populations with high rates of workplace discrimination claims (gender, disability and age bias). Program efficacy will be evaluated with a randomized controlled clinical trial.