Measurement and optimization of supply chain responsiveness

供应链响应能力的测量和优化

• 批准号: 5872-2009
• 负责人: Parlar, Mahmut
• 金额: $ 2.04万
• 依托单位: McMaster University
• 依托单位国家: 加拿大
• 项目类别: Discovery Grants Program - Individual
• 财政年份: 2013
• 资助国家: 加拿大
• 起止时间: 2013-01-01 至 2014-12-31
• 项目状态: 已结题
• 来源: https://www.nserc-crsng.gc.ca/ase-oro/Details-Detailles_eng.asp?id=520843
• 关键词: Measurement; optimization; supply; chain; responsiveness

If a customer places an order with a company, and if the order must go through several stages of operation before completion, how long does the customer have to wait? What should the company's promised delivery time be given that several other, similar, orders may also have to be processed? How should the company calculate the probability of fulfilling the customer's order within a specific time interval? Can the company reduce the fulfilment probability by speeding up operations and/or hiring additional workers? If other companies are also competing for the same customer's business, what is a good "time to fulfilment" strategy for all companies?

如果客户向一间公司下订单，而订单须经过数个工序才可完成，客户须等候多久？如果公司承诺的交货时间是多少，那么其他几个类似的订单也可能需要处理？公司应该如何计算在特定时间间隔内完成客户订单的概率？公司是否可以通过加快运营和/或雇佣额外的工人来降低履行概率？如果其他公司也在争夺同一个客户的业务，那么对所有公司来说，什么是一个好的“实现时间”战略？