Discovering opportunities for integrated mobile operations and maintenance of oil and gas facilities

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Contemporary and emerging mobile communication technologies offer new opportunities to consolidate the traditionally distinct roles of control room operator, field operator and maintenance technician in oil and gas facilities. Breaking down the boundaries between these roles will require well-designed information displays and applications to support workers in developing and practicing technical competencies. The mobile technologies will also provide new opportunities to deliver support services at the point of work to increase productivity and safety. We propose to conduct in situ observations of, and interviews with, control and maintenance workers in Ontario oil and gas facilities. These visits will allow us to observe, investigate, understand, and generate insight from the experiences of both field operators and maintenance technicians. The primary outcome from the project will be a set of use cases richly depicting situations for which mobile information applications can be created to support the field operations and maintenance work. If successful, these cases will motivate the research partner to explore new applications and services to support consolidated control and maintenance activities.