Enhance maintainability and usability of cloud-based platforms for content management solutions

增强内容管理解决方案云平台的可维护性和可用性

• 批准号: 491885-2015
• 负责人: Miranskyy, Andriy
• 金额: $ 1.82万
• 依托单位: Ryerson University
• 依托单位国家: 加拿大
• 项目类别: Engage Grants Program
• 财政年份: 2015
• 资助国家: 加拿大
• 起止时间: 2015-01-01 至 2016-12-31
• 项目状态: 已结题
• 来源: https://www.nserc-crsng.gc.ca/ase-oro/Details-Detailles_eng.asp?id=587118
• 关键词: Enhance; maintainability; usability; cloud; based

The vibrant market of content management solutions (CMS), in particular Platform as a Service (PaaS) Cloud CMS offerings, expands rapidly: it grew at a rate of 8.6% per year to US $5.1 billion in 2013. CMS enables rapid delivery of personalized content to users, simplifies user collaboration, improves access to information, and streamlines content management processes, while meeting compliance requirements. This study will focus on improving user experience with Cloud-based PaaS CMS software product called WebPal, developed by Palomino. We will achieve this goal by tackling two objectives: 1) reduce the number of defects that disrupt workflow of CMS end users and 2) streamline WebPal end users approval/update of product workflow. Although these objectives are relevant to the CMS cloud provider, no solution currently exists that satisfies Palomino's requirements. Existing techniques will be leveraged and novel approaches will be developed and synthesized to deliver the solution needed to achieve these objectives. The first objective will be reached by introducing defect root cause analysis process that will identify gaps in existing software development processes and suggest corrective actions needed to close the gaps. The second objective will be reached by building a machine-learning-based classifier that will enable automatic approval of low-risk changes to the content. This research will strengthen marketability of Palomino, ensuring that this Canadian company is a strong contender in the rapidly growing CMS PaaS space. The research will also greatly improve user experience of Palomino's clients, reducing expenses on their internal processes.

内容管理解决方案（CMS）市场，尤其是平台即服务（PaaS）云CMS产品，发展迅速：2013年以每年8.6%的速度增长至51亿美元。CMS可快速向用户交付个性化内容、简化用户协作、改进信息访问并简化内容管理流程，同时满足合规性要求。 这项研究将专注于改善用户体验与基于云的PaaS CMS软件产品称为Webcraft，由帕洛米诺开发。我们将通过解决两个目标来实现这一目标：1）减少破坏CMS最终用户工作流程的缺陷数量，2）简化Webtechnology最终用户对产品工作流程的批准/更新。 虽然这些目标与CMS云提供商相关，但目前还没有满足Palomino要求的解决方案。将利用现有技术，开发和综合新的方法，以提供实现这些目标所需的解决方案。第一个目标将通过引入缺陷根本原因分析过程来实现，该过程将识别现有软件开发过程中的差距，并提出弥合差距所需的纠正措施。第二个目标将通过建立一个基于机器学习的分类器来实现，该分类器将能够自动批准对内容的低风险更改。 这项研究将加强Palomino的市场竞争力，确保这家加拿大公司在快速增长的CMS PaaS领域成为强有力的竞争者。该研究还将大大改善Palomino客户的用户体验，减少其内部流程的费用。