Improve Robustness and Transparency of Cloud Platforms

互联网是计算机网络的集合，其使得能够在世界范围内传输内容。云是一个平台，可以生成这些内容。这样的平台由许多互连的硬件和软件组件组成，例如，网络交换机、计算机和在这些计算机上运行的软件产品。这些组件中的每一个都可能发生故障，导致云服务中断或降级。云服务无处不在，几乎被任何实体使用：公众、政府、医疗机构、非营利组织和企业。确保云平台的可靠和透明运行至关重要，因为服务中断或降级可能会影响大量利益相关者。在这个合作项目中，我们将与IBM一起，专注于早期检测其云平台的故障，以及识别此故障的潜在根本原因。这将有助于在故障影响大量客户端之前加快故障的修复。一旦故障被修复，重要的是要确定导致故障的原因，以防止它再次发生。这必须以透明的方式完成，以确保云提供商与其消费者之间的信任。我们将创建一个不可变的日志存储系统，以确保透明度。这些交付成果将导致云平台的改进，从而提高客户满意度。鉴于云服务的独特性，加拿大人将从使云平台更加强大，透明和负责任中受益。

The Internet is a conglomerate of computer networks that enables transfer of content worldwide. The Cloud is a platform that enables the generation of this content. Such a platform consists of many interconnected hardware and software components, for example, network switches, computers, and software products running on these computers. Each and every one of these components may fail, causing an outage or degradation of the Cloud service.Cloud services are ubiquitous, being used by virtually any entity: the general public, governments, health institutions, non-profits, and enterprises. It is critical to ensure the reliable and transparent operation of Cloud platforms, as an outage or degradation of service may affect a large number of stakeholders.In this collaborative project, alongside IBM, we will focus on the early detection of a failure of their Cloud platform, as well as identification of the potential root cause of this failure. This will help to speed up the fix of the failure before it affects a large number of clients. Once the failure is fixed, it is important to identify what led to the failure, to prevent it from occurring again. This has to be done in a transparent manner to ensure trust between the Cloud provider and its consumers. We will create an immutable log storage system that will ensure transparency.These deliverables will lead to improvement of Cloud platforms, which, in turn, will lead to increased customer satisfaction. Given the uniqueness of Cloud services, Canadians will benefit from making Cloud platforms more robust, transparent, and accountable.