Conversational interface for smart city platform

私人公司B-Citi正在与加拿大多个城市合作，创建一个统一的SmartCity应用程序平台，让市民可以轻松访问所有市政服务，游客可以快速回答他们的问题。然而，事实证明，设计一个单一的用户界面来访问不同城市的大量不同服务，同时仍然容易被临时用户理解，已经被证明是一个重大挑战。在这个项目中，我们建议开发一个对话式用户界面，用户可以像在消息服务中的朋友一样进行交互。这个界面将理解用户的问题，并自动查询平台可以访问的不同市政服务，以发现答案。然后，它将在用户正在进行对话中将答案返回给用户，且通过继续的对话，它将获得用户的反馈并修改或改进问题和答案。

The private company B-CITI is working, in collaboration with several Canadian cities, to create a unified smartcity app platform that will give citizens easy access to all their municipal services and visitors quick answers totheir questions. However, designing a single user interface to access a multitude of different services indifferent cities while still being easy to understand by casual users has proved a major challenge. In this project,we propose to develop a conversational user interface that users can interact with as they would a friend in amessaging service. This interface will understand the user's questions and automatically query the differentmunicipal services the platform has access to in order to discover the answer. It will then return that answer tothe user in their on-going conversation, and through the continued conversation it will get the user's feedbackand modify or refine the question and answer.