Conversational interface for smart city platform

智慧城市平台对话界面

• 批准号: 518068-2017
• 负责人: Khoury, Richard
• 金额: $ 1.82万
• 依托单位: Université Laval
• 依托单位国家: 加拿大
• 项目类别: Engage Grants Program
• 财政年份: 2017
• 资助国家: 加拿大
• 起止时间: 2017-01-01 至 2018-12-31
• 项目状态: 已结题
• 来源: https://www.nserc-crsng.gc.ca/ase-oro/Details-Detailles_eng.asp?id=639619
• 关键词: Conversational; interface; smart; city; platform

The private company B-CITI is working, in collaboration with several Canadian cities, to create a unified smartcity app platform that will give citizens easy access to all their municipal services and visitors quick answers totheir questions. However, designing a single user interface to access a multitude of different services indifferent cities while still being easy to understand by casual users has proved a major challenge. In this project,we propose to develop a conversational user interface that users can interact with as they would a friend in amessaging service. This interface will understand the user's questions and automatically query the differentmunicipal services the platform has access to in order to discover the answer. It will then return that answer tothe user in their on-going conversation, and through the continued conversation it will get the user's feedbackand modify or refine the question and answer.

私人公司B-CITI正在与几个加拿大城市合作，创建一个统一的智能城市应用程序平台，使市民能够轻松访问所有市政服务，并快速回答游客的问题。然而，设计一个单一的用户界面，以访问不同城市的多种不同的服务，同时仍然容易理解的休闲用户已被证明是一个重大的挑战。在这个项目中，我们建议开发一个对话式的用户界面，用户可以交互，因为他们会在amessaging服务的朋友。该界面将理解用户的问题，并自动查询平台可以访问的不同市政服务，以便找到答案。然后，它会在用户正在进行的对话中将答案返回给用户，通过继续对话，它会得到用户的反馈，并修改或完善问题和答案。