How Can High-Performance Human Resource Management Improve Workforce Retention in Hospitals?

医院的劳动力短缺是澳大利亚和国际上的一个主要问题。短缺可能导致提供的保健服务减少，等待治疗的名单变长，工作人员工作量过大，出现不良后果的可能性增加。尽管劳动力供应增加，但劳动力短缺在一定程度上反映了医院无法留住训练有素的员工。留住员工对社会的好处包括：改善连续性和护理质量；增加病人吞吐量；降低劳动力招聘成本；减少员工倦怠；以及降低培训和教育新员工的成本。

Workforce shortages in hospitals are a major problem in Australia and internationally. Shortages may lead to a reduced provision of health services, lengthy waiting lists for treatment, excessive workloads for staff and increased likelihood of adverse outcomes. Despite a growth in labour supply, workforce shortages reflect, in part, an inability of hospitals to retain trained staff. Benefits to the community of increasing workforce retention include: improved continuity and quality of care; increased throughput of patients; lower workforce recruitment costs; less staff burnout; and lower costs for training and educating new staff.