Taking the Pulse at Work: Employer-Employee Relations and Workplace Problems in Australia Compared to the United States

该项目是一项深入调查，采用全国调查和公司访谈的方式，了解澳大利亚企业中雇主-雇员关系的状况以及工作场所问题的广度和深度。在以前的研究中，只有轻微的主题得到了深入的分析：工作场所的合作与敌对气氛;管理人员和员工经历的工作场所问题的类型和强度;关系恶化和问题对组织绩效的影响;以及对管理人员和员工的优势和缺点的评估。美国也进行了类似的调查，以衡量澳大利亚的经验，并得出比较教训。在实践和政策方面，确定了许多改进措施。

The project is an in-depth investigation using national surveys and company interviews of the state of employer-employee relations and breadth and depth of workplace problems in Australian enterprises. Topics only lightly covered in previous research get in-depth analysis: the cooperative versus adversarial climate in workplaces; the type and intensity of workplace problems experienced by managers and employees; the effect of deteriorated relations and problems on organisational performance; and assessments of managers’ and employees’ strengths and shortcomings. Similar surveys are done for the USA to benchmark Australian experience and derive comparative lessons. Numerous measures for improvement in practice and policy are identified.