Taking the Pulse at Work: Employer-Employee Relations and Workplace Problems in Australia Compared to the United States

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The project is an in-depth investigation using national surveys and company interviews of the state of employer-employee relations and breadth and depth of workplace problems in Australian enterprises. Topics only lightly covered in previous research get in-depth analysis: the cooperative versus adversarial climate in workplaces; the type and intensity of workplace problems experienced by managers and employees; the effect of deteriorated relations and problems on organisational performance; and assessments of managers’ and employees’ strengths and shortcomings. Similar surveys are done for the USA to benchmark Australian experience and derive comparative lessons. Numerous measures for improvement in practice and policy are identified.