Cultural Acceptance of CSCW in Japan & Nordic Countries

现代技术为在世界不同地区开展全球业务的企业提供了各种远程协调手段。电子邮件是远程协调的主要工具之一，在习惯使用英语进行远程协调的国际企业中，电子邮件被最自然地接受。在日本和中国经营的北欧工业使用英语作为官方语言。公司的所有会议和交流都使用英语，这是官方承认的。在中国以外的其他国家经营的日本企业也是如此。我们参观的两家日本企业都以中文为公司的官方语言，当需要与中国员工交流时，日本员工通过翻译进行交流。在日本产业工作的中国工人不要求有日语能力，而在北欧产业，英语能力是必不可少的。中国和日本的操作系统在一家公司的PC上分开工作。日汉字体的协调安装对在日中两地经营的日本企业都有好处，但对英语国家的企业来说并不重要。移动的电话和寻呼机是中国和日本新兴的通信手段，它们对当地语言或母语的通信开放。使用移动的电话的社会接受度差异显著。必须为更好地使用移动的电话提供技术支持。使用移动的电话进行文本通信也越来越重要，而在中国，与移动的电话相关的文本输入法仍处于开发阶段。

Modern technology has provided various means of remote coordination for the enterprises operating globally in the different parts of world. One major tool for remote coordination is the email, It was most naturally accepted in international enterprises, which are accustomed to use English in remote coordination. Nordic industries operating in Japan and China used English as the official language. English is used in all the meetings and communication in the company, as it is officially acknowledged. The same is true for the Japanese enterprises operating in the foreign countries except China. Two Japanese enterprises to which we visited used Chinese as the official language withuin company, and the Japanese staffs spoke through an interpreter when one need to communicate with Chinese staffs. Chinese workers in Japanese industries are not required to have the Japanese speaking competence, while in the Nordic industries, English speaking competence is essential. Chinese and Japanese operating systems are working separately on PC's within a company. Coordinated installations of Japanese and Chinese Fonts will benifit Japanese enterprises operating both in Japan and Chine, while it is of no importance for English speaking enterprises.Mobile phone and pagers are the new emerging means of communication in China as well as Japan and they are opened to local language or mother tongue for the communication. The difference in the social acceptance of using mobile phone are remarkably different. Technical supports for better use of mobile phones have to be pursued. Also text communication using mobile phone is increasingly important, while in China the text input method pertinent to mobile phone are still under ways of development.