A.I. forecasting for restaurants' resilience in a volatile post-COVID world
A.I. forecasting for restaurants' resilience in a volatile post-COVID world
批准号:
10032824
负责人:
金额:
$40.77万
依托单位:
依托单位国家:
英国
项目类别:
Collaborative R&D
财政年份:
2022
资助国家:
英国
项目状态:
已结题
起止时间:
2022 至 --
中文摘要
热情好客是每个社区的核心。然而,作为英国经济和社会成功的关键支柱,该行业雇佣了约300万人,正处于危机之中,因为它面临着一场完美的挑战风暴:员工短缺、成本上升、不成比例的高营业率和增值税税率上升威胁着四分之一(2.2万)英国酒吧和餐馆的破产。25%的酒吧、餐馆和酒店现在关闭了一周的部分时间,因为英国整个行业缺少20万个职位空缺。由于通货膨胀、英国脱欧和乌克兰(主要农作物出口国)的冲突,能源价格上涨54%[MSE]和食品价格平均上涨5%[ONS],凸显了降低成本和最大限度减少食物浪费的必要性(全行业每年约30亿GB)。营业额的平均3%-10%的商业税率(亚马逊支付2%)和增值税税率恢复到20%(从12.5%)是这个对经济和社会复苏如此关键但利润率仅为4%的行业的最后一根稻草。该行业需要极强的弹性才能生存。弹性的关键在于准确的需求预测。Tenzo为餐馆和零售业提供预测性分析和可操作的业务洞察,在店内交付,实时和在您的手机上交付。Tenzo目前与伊比利亚、早餐俱乐部和奇兰戈等数百个地点合作,帮助他们的客户:*将毛利率提高高达18%*将劳动力成本降低高达10%*将社会评价评级提高高达0.5星*提高员工绩效*通过自动合并所有业务数据源-POS、员工日程安排、社交媒体、库存管理、更重要的是*在网络和移动设备上查看所有数据*优化采购和日程安排,进而减少10%-20%的浪费和劳动力成本。*将他们的预测准确性提高25%-50%。
英文摘要
Hospitality is the heart of every community. Never more so, than since the pandemic.However the industry, a key pillar of the UK's economic and social success, employing c.3m people, is in crisis as it faces a perfect storm of challenges: Staff shortages, rising costs, disproportionally high business rates and VAT rate increase threaten insolvency to a quarter (22,000) of UK pubs and restaurants \[APPBG\].25% of pubs, restaurants and hotels currently close for part of the week because of the UK's staff shortage of 200,000 vacancies across the sector\[Guardian2021\]\[Independent\]. Energy price rises of 54%\[MSE\] and food price hikes of avg.5% \[ONS\] due to inflation, Brexit and the conflict in Ukraine (major exporter of crops) highlight the need to reduce costs and minimise food waste (industry-wide c.£3bn annually). Business rates of avg.3-10% of turnover (Amazon pays 2%)\[APPBG\] and the VAT rate return to 20% (from 12.5%) are the last straw for a sector so critical to economic and social recovery but operating on minimal profit margins of avg.4%\[OTL\]. The sector needs extreme resilience to survive.The key to resiliency lies in accurate demand forecasting.Tenzo delivers predictive analytics and actionable business insights for restaurants and retail, delivered in-store, in real-time and on your phone.Tenzo is now working with hundreds of locations such as Iberica, The Breakfast Club and Chilango and helps their clients:* Improve gross margins up to 18%* Reduce labour costs up to 10%* Improved social review ratings by up to 0.5 stars* Increase staff performance* Reduce overhead and errors by automatically combining all business data sources - POS, Staff Scheduler, Social Media, Inventory Management, and more* See all their data in one place on Web and Mobile* Optimise purchasing and scheduling, in turn reducing wastage and labour cost by 10-20%.* Increase their forecast accuracy by 25-50%.
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