Information Sharing in Policy and Practice: What needs to be shared (or not shared) when we share information?

这项提议回应了在管理和提供公共服务方面利用信息所带来的紧迫挑战。灾难和悲剧一再被归因于--至少在一定程度上--各机构未能分享信息。已尝试通过各种立法、政策和信息技术方法来解决这一问题。然而，个人和组织仍难以很好地分享信息。信息共享是政策领域的一个核心问题，包括医疗和社会保健的整合，新的智能城市模式，结束帮派和青少年暴力，以及有争议的“问题家庭”议程。紧缩措施正在产生重大影响，因为世界各地的公共服务都试图通过利用信息来避免重复和重复，以实现事半功倍的效果。现有研究表明，提供公共服务的组织和从业人员之间的数据交换和管理往往被证明是极其困难的，特别是当共享涉及多个专业和具有不同价值观、标准和传统的组织时。随着各国政府越来越多地鼓励建立更多元化的服务提供者基础，包括企业、慈善机构、社会企业以及社区和志愿组织，这种情况更加严重。此外，数据本身是不够的。要使用数据，必须对数据进行解释。这不仅仅是一个工具的技术问题(尽管它们很重要)，而且也是一个建立社区的问题，这些社区可以为特定目的选择和使用这些工具。本系列中的12个研讨会建立在由提出者领导的多学科、跨部门工作机构的基础上，涉及研究和实践。其中包括：莱斯特郡议会领导的、由政府资助的改善信息共享和管理的国家示范方案；由社区和地方政府部资助的多机构环境框架(FAME)，作为英格兰国家电子政务计划的一部分；以及有效和适当的信息共享(EASI)，这是ESRC的一个知识交流项目，用于试验和评估面向一线从业人员的多机构发展计划。我们建议一项为期三年的计划，由12个研讨会组成，成员包括英国和国际的学者，以及政策制定者、从业员和服务使用者。这些研讨会将为这些团体提供一个建设性和开放的论坛，让他们就仍待解决的现实世界的困难进行便利和有条理的对话。在该系列的整个生命周期中，首席和联合调查员将致力于建立和培育一个由学术研究人员和非学术用户组成的可持续的“释义社区”。非常重要的是，一个解释性共同体并不意味着强加一种同质的世界观。这是一个确定、绘制和处理不同观点之间界限的能力和能力问题，以确定每一种观点的优点和局限性。拟议研讨会的性质和范围是在大学的提倡者和国家信息共享英才中心密切合作下制定和完善的。这一系列研讨会受到其他潜在用户群体的热烈欢迎，包括地方政府协会和工作和养恤金事务部。学术成果将推动社会政策、公共管理、社会工作和信息系统内部和之间的辩论。该系列将通过博士生和早期职业研究人员的活动和奖项来支持研究能力建设。

This proposal responds to the urgent challenges posed by the uses of information in governing and delivering public services. Disasters and tragedies have been repeatedly attributed - at least in part - to the failure of agencies to share information. Attempts have been made to fix the problem through a variety of legislative, policy and IT approaches. Yet individuals and organisations still struggle to share information well. Information sharing is a central concern across policy domains including the integration of health and social care, the new smart cities model, ending gangs and youth violence, and the controversial 'troubled families' agenda. Austerity measures are having significant effects as public services everywhere try to do more with less by harnessing information to avoid duplication and repetition. Existing research suggests that the exchange and management of data between organisations and practitioners involved in the delivery of public service has often proved extremely hard to achieve, in particular where sharing involves multiple professions and organisations with different values, standards and traditions. This has been exacerbated as governments have increasingly encouraged a more diverse service supplier base including businesses, charities, social enterprises and community and voluntary organisations. Moreover, data in itself is not enough. To be of use, data must be interpreted. This is not just a technical matter of tools (important as they are) but, also a matter of building the communities who can select and use these tools for specific purposes. The twelve seminars in this series build upon multi- disciplinary, cross-sectoral bodies of work led by the proposers, involving research and practice. These include: The Leicestershire County Council led, cross government-funded national exemplar programme for Improving Information Sharing and Management; Framework for Multi-agency Environments (FAME) funded by the Department of communities and Local Government as part of the national e-government programme in England; and Effective and Appropriate Sharing of Information (EASI)an ESRC Knowledge Exchange Project to pilot and evaluate a multi-agency development programme for front-line practitioners. We propose a three year programme of 12 seminars with a mixed composition of academics, both British and international, together with policy makers, practitioners and service users. The seminars will provide a constructive and open forum for these groups to engage in facilitated, structured dialogue about the real world difficulties that remain to be tackled. Throughout the life of the series, the principal and co-investigators will work towards establishing and nurturing a sustainable 'interpretative community' of academic researchers and non-academic users. Very importantly, an interpretative community does not imply the imposition of a homogenous world view. It is rather a matter of capability and competence in identifying, mapping and working on the boundaries between perspectives to establish the strengths and limitations of each.The nature and scope of the proposed seminars have been developed and refined in close collaboration between the university-based proposers and the national Centre of Excellence in Information Sharing. The seminar series has been warmly welcomed by other potential user groups including Local Government Association and the Department of Work and Pensions. Academic outputs will advance debates within and across Social Policy, Public Management, Social Work and Information Systems. The series will support research capacity building with activities and prizes for doctoral students and early career researchers.