Web-based Responsible Beverage Service Training

描述（由申请人提供）：负责任的饮料服务实践已被证明是一种有效的干预措施，可以防止顾客在现场酒精销售场所醉酒，减少醉酒驾驶事件和相关的撞车事故，发病率和死亡率。然而，由于缺乏明确的培训标准，以及培训工作和实施的不一致，RBS实践，特别是服务器培训，并没有达到潜在的有效性。此外，一次性的服务器培训与其他在短时间内完成的培训一样，有可能只带来短期和暂时的好处。解决这些培训困难的方法是通过互联网提供RBS培训。本文提出了一个项目，通过迭代式的网站设计研究，系统地开发一个交互式服务器培训（IST）网站和一个负责任的饮料服务实施和后续网站（RBSIF）。IST将在新墨西哥州的四个社区实施，这些社区的服务器将通过这个网站进行培训。一旦接受培训，RBSIF网站将在一段时间内提供给参与的场所，以促进管理层采用RBS实践，促使场所管理支持RBS实践中的服务器，并为服务器提供持续支持以实施RBS实践。这些RBS网站干预措施的效果将在两组随机现场试验中进行检验，其中新墨西哥州四个社区的60个场所将随机接受RBS网站干预措施，另外60个场所将接受标准的州强制服务器培训。在测试前、测试后、6个月和12个月的评估点，将在所有120个场所进行四波假顾客调查，训练有素的假顾客假装醉酒，然后要求酒精服务。拟议的项目对改善负责任的饮料服务实践的影响具有重要意义，并促使其在全国范围内得到更广泛的采用。

DESCRIPTION (provided by applicant): Responsible Beverage Service practices have been shown to be an effective intervention in preventing patrons from becoming intoxicated in on-site alcohol sales establishments, and in reducing Driving While Intoxicated events and related crashes, morbidity and mortality. Nonetheless, RBS practices, and server training in particular, have not reached potential effectiveness because of a lack of clear training standards, and inconsistency in training efforts and implementation. Further, one-shot server training, like other training that is completed within a short period, runs the risk of having only short-term and temporary benefits. A solution to these training difficulties is to offer RBS training via the Internet. Proposed here is a project that will systematically develop an interactive server training (IST) website and a Responsible Beverage Service Implementation and Follow-up website (RBSIF) via iterative website design research. The IST will be implemented in four communities in New Mexico, and servers in premises in those communities will be trained via this website. Once trained, the RBSIF website will be made available to participating premises over time to promote the adoption of RBS practices by management, prompt premise management to support servers in RBS practices, and provide ongoing support for servers to enact RBS practices. The effects of these RBS website interventions will be examined within a two-group randomized field trial where 60 premises in the four New Mexico communities will be randomized to receive the RBS website interventions, and another 60 premises will receive the standard state-mandated server training. Four waves of pseudopatron surveys, where trained pseudopatrons feign intoxication and then request alcohol service, will be carried out across all 120 premises at pretest, immediate post-test, 6 month, and 12 month assessment points. The proposed project carries important implications for improving the effects of Responsible Beverage Service practices, and prompting their wider adoption nationwide.