Software quality assessment and improvement in service-oriented environments

面向服务的体系结构(SOA)作为现代软件系统的通用体系结构模式的出现，以及一系列Web服务交付的通用标准的创建，为探索如何将软件质量作为选择IS(信息系统)服务的主要因素提供了一个极好的机会。这些新的基于SOA的系统公开了服务功能，使用户更加清楚地认识到交付高质量系统和相关支持服务的重要性。我的主要目标是发现衡量和改进交付给用户的IS服务质量的方法(流程和工具)。所开展的具体项目将侧重于：i)确定衡量和宣传服务质量的模型；ii)确定和评估如何将该模型纳入面向服务的应用程序的扩展注册能力；以及iii)探索测试信息系统服务的方法，以帮助确保确定的服务质量水平。

The emergence of SOA (Service Oriented Architecture) as a general architectural pattern for modern software systems and the creation of a series of universal standards for web services delivery provides an excellent opportunity to explore how the quality of software can be used as a major factor in the selection of IS (Information System) services. These new SOA-based systems expose service capabilities and make more evident to users the importance of delivering quality systems and associated support services. My primary objective is to uncover methods (processes and tools) that measure and improve upon the quality of IS services delivered to users. Specific projects undertaken will be focused upon are i) defining a model for measuring and advertising service quality, ii) determining and assessing how this model can be incorporated as part of an extended registry capability for service-oriented applications and iii) exploring approaches for testing IS services to help ensure defined levels of service quality.