The Effects of Offshoring on Innovation, Learning, and Knowledge Transfer

离岸外包对创新、学习和知识转移的影响

• 批准号: 0622863
• 负责人: Linda Argote
• 金额: --
• 依托单位: Carnegie-Mellon University
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 2006
• 资助国家: 美国
• 起止时间: 2006-08-01 至 2009-07-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=0622863&HistoricalAwards=false
• 关键词: Effects; Offshoring; Innovation; Learning; Knowledge

This research explores the effects of offshoring on the creation, retention and transfer of knowledge in organizations. Offshoring, or the act of transferring some of a firm's recurring activities to outside providers, has increased significantly in recent years. Although cost savings are often the primary driver for offshoring, the impact of offshoring on productivity gains and knowledge transfer over the long term remains unclear.The researchers will examine the effects of offshoring on organizational learning and knowledge transfer. A method that generalizes a well-established learning-curve framework so that it captures the effects of offshoring on organizational learning and knowledge transfer has been proposed. The method will be fully specified as part of the research project. Its validity and usefulness will be tested through a prototype study at a global financial services firm that is transferring work done in one of its U.S. facilities to employees in a lower wage country. Data will be collected before, during and after the offshoring activity; effects on learning rates and knowledge transfer will be estimated. Not only will the work advance research about organizational learning, it will also provide information that can enable organizations to make better decisions about offshoring, decisions that take into account firm competitiveness and member well-being, not just cost savings.

本研究探讨了离岸外包对组织中知识的创造、保留和转移的影响。 近年来，离岸外包或将公司的一些经常性活动转移给外部提供商的行为显着增加。 尽管节省成本往往是离岸外包的主要驱动力，但从长远来看，离岸外包对生产率提高和知识转移的影响仍不清楚。研究人员将研究离岸外包对组织学习和知识转移的影响。 已经提出了一种概括完善的学习曲线框架的方法，以便捕捉离岸外包对组织学习和知识转移的影响。 该方法将作为研究项目的一部分进行详细说明。 其有效性和实用性将通过一家全球金融服务公司的原型研究进行测试，该公司正在将其美国工厂完成的工作转移给工资较低国家的员工。 将在离岸活动之前、期间和之后收集数据；将估计对学习率和知识转移的影响。 这项工作不仅将推进有关组织学习的研究，还将提供使组织能够做出更好的离岸外包决策的信息，这些决策考虑到公司竞争力和成员福祉，而不仅仅是成本节约。