HCC: Small: Life-Work Bridges: Design Knowledge for Information Systems that Connect Homeless Young People to Institutions

HCC：小：生活与工作的桥梁：将无家可归的年轻人与机构连接起来的信息系统的设计知识

• 批准号: 1018008
• 负责人: David Hendry
• 金额: $ 35.3万
• 依托单位: University of Washington
• 依托单位国家: 美国
• 项目类别: Continuing Grant
• 财政年份: 2010
• 资助国家: 美国
• 起止时间: 2010-09-01 至 2014-08-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1018008&HistoricalAwards=false
• 关键词: HCC; Small; Life; Work; Bridges

Homeless young people, like most adolescents in American society, frequently use digital media, for life and work. Even if gaining access to computers is difficult, homeless youth, aged 13-25, go online for many purposes: to communicate with family and friends; to find and apply for jobs; to participate in popular culture; and in general to seek and use information in all its forms. Yet, this adoption of digital media presents a significant challenge to community-based service agencies. These organizations, focused on supporting youth's basic needs, are largely unprepared for bringing digital media into their programs. To tackle this challenge, this three-year project will first investigate how homeless young people conduct themselves in relation to digital media, especially at social networking sites such as MySpace. Then, seeking to accommodate their abilities and interests, this project will develop a web application that positions youth to successfully communicate with employers. Specifically, the system will enable youth to create appropriate online identities, to build dignified resumes, to find and apply for suitable work-related openings, and to share experiences. Finally, the system will be deployed at a service agency located in Seattle, WA and evaluated for its overall effectiveness in brokering relationships between youth and employers. In summary, this project will discover social and technology approaches for developing usable information systems that enable homeless young people to better communicate with institutions. Research findings, including theory, design methods, and guidelines, will contribute to a national dialog about the use of digital media for escaping homelessness.

无家可归的年轻人和美国社会中的大多数青少年一样，经常在生活和工作中使用数字媒体。尽管接触计算机很困难，但13-25岁的无家可归青年上网有许多目的：与家人和朋友交流；寻找和申请工作；参与流行文化；以及一般地寻找和使用各种形式的信息。然而，这种数字媒体的采用给社区服务机构带来了巨大的挑战。这些组织专注于支持青年的基本需求，在很大程度上没有准备好将数字媒体纳入他们的计划。为了应对这一挑战，这个为期三年的项目将首先调查无家可归的年轻人在数字媒体方面的行为，特别是在MySpace等社交网站上。然后，为了适应他们的能力和兴趣，该项目将开发一个网络应用程序，使年轻人能够成功地与雇主沟通。具体地说，该系统将使青年能够创建适当的在线身份，制作有尊严的简历，寻找和申请与工作有关的合适职位，并分享经验。最后，该系统将部署在华盛顿州西雅图的一家服务机构，并对其在撮合青年与雇主之间的关系方面的整体有效性进行评估。总而言之，该项目将发现社会和技术方法，以开发有用的信息系统，使无家可归的年轻人能够更好地与机构沟通。研究结果，包括理论、设计方法和指导方针，将有助于开展关于使用数字媒体逃离无家可归者的全国性对话。