Critical Considerations for Institutional Design of Consumer Online Dispute Resolution

消费者网上纠纷解决制度设计的关键考虑

• 批准号: 19K01368
• 负责人: Colombo Giorgio
• 金额: $ 1.91万
• 依托单位: Nagoya University
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Scientific Research (C)
• 财政年份: 2019
• 资助国家: 日本
• 起止时间: 2019-04-01 至 2024-03-31
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/en/grant/KAKENHI-PROJECT-19K01368/
• 关键词: ODR; ADR; EU Law; Comparative Law; Mediation; Dispute Resolution; Consumer Law; Cross-Border ADR

In FY2022 the research confirmed the findings about the importance of user-friendliness of ODR procedures. Also, it expanded the analysis on a) the difficulties of creating legislation which could be acceptable to all the relevant stakeholders and b) a substantial different approach between civil law (especially in the EU) and common law jurisdictions (especially the US). The EU seems less concerned with the merits of ODR from a technical perspective, and focuses on using them to keep disputes out of the court system. The US tend to study more in detail the structure of the procedure, and stressed the merits of ODR in itself. FY2022 was used to consolidate the research results, and to disseminate them among a selected group of scholars and practictioners, expecially some with connections with policy makers.The highlight were an invited lecture at the JAA Research Division, as well as the organization of the UNCITRAL Asia Pacific Day 2022 and a special lecture.

于2022财政年度，该研究确认了网上解决程序的用户友好性的重要性。此外，它还扩大了对以下问题的分析：a）制定所有相关利益攸关方都能接受的立法的困难，以及B）大陆法系（特别是欧盟）和普通法系（特别是美国）之间的实质性不同做法。从技术角度看，欧盟似乎不太关心网上解决的优点，而是侧重于利用网上解决将争议排除在法院系统之外。美国倾向于更详细地研究程序的结构，并强调网上解决本身的优点。2022财政年度用于巩固研究成果，并在选定的学者和实践者群体中传播这些成果，特别是与政策制定者有联系的一些人。重点是在JAA研究部举办的特邀讲座，以及组织贸易法委员会2022年亚太日和特别讲座。