Critical Considerations for Institutional Design of Consumer Online Dispute Resolution

消费者网上纠纷解决制度设计的关键考虑

• 批准号: 19K01368
• 负责人: Colombo Giorgio
• 金额: $ 1.91万
• 依托单位: Nagoya University
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Scientific Research (C)
• 财政年份: 2019
• 资助国家: 日本
• 起止时间: 2019-04-01 至 2024-03-31
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/en/grant/KAKENHI-PROJECT-19K01368/
• 关键词: ODR; ADR; EU Law; Comparative Law; Mediation; Dispute Resolution; Consumer Law; Cross-Border ADR

In FY2022 the research confirmed the findings about the importance of user-friendliness of ODR procedures. Also, it expanded the analysis on a) the difficulties of creating legislation which could be acceptable to all the relevant stakeholders and b) a substantial different approach between civil law (especially in the EU) and common law jurisdictions (especially the US). The EU seems less concerned with the merits of ODR from a technical perspective, and focuses on using them to keep disputes out of the court system. The US tend to study more in detail the structure of the procedure, and stressed the merits of ODR in itself. FY2022 was used to consolidate the research results, and to disseminate them among a selected group of scholars and practictioners, expecially some with connections with policy makers.The highlight were an invited lecture at the JAA Research Division, as well as the organization of the UNCITRAL Asia Pacific Day 2022 and a special lecture.

在2022财年，该研究证实了ODR程序用户友好性的重要性的发现。此外，它扩大了对所有相关利益相关者可能可以接受的立法的困难的分析，b）民法（尤其是欧盟）和普通法司法管辖区（尤其是美国）之间的实质性不同。从技术角度来看，欧盟似乎不太关心ODR的优点，并专注于将争端拒之门外。美国倾向于详细研究该程序的结构，并强调ODR本身的优点。 FY2022被用来巩固研究结果，并将其传播在选定的一组学者和实践中，尤其是与政策制定者有联系的人。亮点是JAA研究部门的邀请演讲，以及Uncitral Asia Asia Pacific Day 2022的组织。