Consumer Assessment of Healthcare Providers and Systems

消费者对医疗保健提供者和系统的评估

• 批准号: 7684148
• 负责人: Paul D Cleary
• 金额: $ 147.51万
• 依托单位: YALE UNIVERSITY
• 依托单位国家: 美国
• 财政年份: 2007
• 资助国家: 美国
• 起止时间: 2007-09-01 至 2012-08-31
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/7684148
• 关键词: Consumer; Assessment; Healthcare; Providers; Systems

DESCRIPTION (provided by the applicant): This application proposes a program of research, development, and evaluation with respect to the design, collection, and use of consumers' assessments of health care for informing health care choices and quality improvement. The specific goals of the program are to: 1) develop and test ways that organizations can use CAHPS data for quality improvement purposes, with an emphasis on using data from the CAHPS clinician and group instrument, 2) conduct research on and develop strategies for reporting CAHPS results to consumers, patients, and providers and other audiences to facilitate plan choice, public accountability, and quality improvement. This will include developing and testing resources that can be used by report developers to design useful and usable reports, 3) develop CAHPS surveys, such as a survey for residents of assisted living facilities, and maintain and refine the current CAHPS surveys, and 4) disseminate and promote the use of CAHPS products. The methods to be used will include focus groups, cognitive interviewing, interviewing of expert informants, and field tests of draft surveys. Standard psychometric statistical techniques will be used to assess quantitative data. The applicants are a consortium of experts in consumer survey design, report development, experimental assessment of consumer perceptions and medical care choice behavior, quality improvement, evaluation research, and community-based dissemination methods from the School of Public Health, Yale University, Massachusetts General Hospital/Partners Healthcare System and the Harvard Medical School, the Center for Survey Research at the University of Massachusetts, the Center for Measuring Rehabilitation Outcomes at Boston University, and several nationally known independent researchers and consultants. This consortium proposes maintaining continuity in the CAHPS development process by continuing critical activities and well established collaborations from the CAHPS I and CAHPS II projects, while strengthening the team to bring new skills, perspectives and expertise to the project. The team has maintained close contact with collaborating demonstration sites from earlier CAHPS projects and has established new relationships with public and private organizations that share an interest in refining and assessing CAHPS products for improved decision making and quality improvement.

描述(由申请人提供)：本申请提出了一项研究、开发和评估计划，涉及设计、收集和使用消费者对医疗保健的评估，以告知医疗保健选择和质量改进。该计划的具体目标是：1)开发和测试组织可以将CAHPS数据用于质量改进目的的方法，重点是使用来自CAHPS临床医生和团体仪器的数据；2)研究并制定向消费者、患者、提供者和其他受众报告CAHPS结果的策略，以促进计划选择、公共问责和质量改进。这将包括开发和测试资源，以供报告开发人员用来设计有用和可用的报告；3)开发CAHPS调查，例如针对辅助生活设施居民的调查，并保持和改进当前的CAHPS调查；以及4)传播和 推广使用CAHPS产品。将使用的方法将包括焦点小组、认知 约谈、约谈专家信息提供人和实地测试调查草案。标准心理测量学 将使用统计技术来评估量化数据。申请者是一个由来自公共卫生学院、耶鲁大学、马萨诸塞州综合医院/合作伙伴医疗保健系统和哈佛医学院、马萨诸塞州大学调查研究中心、波士顿大学康复结果测量中心以及几名全国知名的独立研究人员和顾问的消费者调查设计、报告开发、消费者感知和医疗选择行为的实验评估、质量改进、评估研究和基于社区的传播方法的专家联盟。该联合体建议通过继续开展关键活动以及CAHPS一和CAHPS二项目的良好合作来保持CAHPS开发过程的连续性，同时加强团队，为项目带来新的技能、视角和专门知识。该小组与早期CAHPS项目的合作示范点保持密切联系，并与公共和私营组织建立了新的关系，这些组织都有兴趣改进和评估CAHPS产品，以改进决策和提高质量。