Consumer Assessment of Healthcare Providers and Systems (CAHPS) VI

消费者对医疗保健提供者和系统的评估 (CAHPS) VI

• 批准号: 10632211
• 负责人: Paul D Cleary
• 金额: $ 149.58万
• 依托单位: YALE UNIVERSITY
• 依托单位国家: 美国
• 财政年份: 2022
• 资助国家: 美国
• 起止时间: 2022-09-30 至 2027-09-29
• 项目状态: 未结题
• 来源: https://reporter.nih.gov/project-details/10632211
• 关键词: Consumer; Assessment; Healthcare; Providers; Systems

Summary/Abstract This application proposes a program of research, development, and evaluation of the use of consumers’ assessments of health care for informing health care choices and quality improvement. The goals of the program are organized in five areas: (1) Survey and supplemental item set development, revision of surveys, and trademarking; (2) Survey methods research aimed at achieving equity in patients’ experience of care; (3) Analysis and reporting of patient experience data, including assessments of how well different subgroups in the population are represented in survey responses; (4) Patient experience quality improvement studies based on CAHPS data; and (5) Developing internal and external program communication strategies to critical stakeholders. The proposed methods include focus groups, cognitive interviewing, interviewing of expert informants, establishing technical expert panels with nationally recognized experts, and field tests of draft surveys. The team will use standard psychometric statistical techniques to analyze survey data. The team will conduct experiments to assess reporting strategies and quality improve initiatives. The applicants are a consortium of experts in consumer survey design, report development, experimental assessment of consumer perceptions and medical care choice behavior, patient experience quality improvement, evaluation research, and communication and dissemination from the Yale School of Public Health, Mass General Brigham healthcare system and Harvard Medical School, the Center for Survey Research at the University of Massachusetts, the University of Pennsylvania, Columbia University, and several nationally known independent researchers and consultants. This consortium proposes maintaining continuity in the CAHPS development process by continuing critical activities and well-established collaborations from previous CAHPS projects and Centers for Medicare & Medicaid Services (CMS) projects, while strengthening the team to bring new skills, perspectives, and expertise to the project. The team has close partnerships with collaborating demonstration sites and has established relationships with public and private organizations that share an interest in refining and assessing CAHPS products for improved consumer decision making and quality improvement.

总结/摘要 本申请提出了一项研究、开发和评估使用 消费者对医疗保健的评估，为医疗保健选择和质量提供信息 改进.该方案的目标分为五个方面：（1）调查和 补充项目集的开发、调查的修订和商标;（2）调查 方法研究，旨在实现公平的病人的护理经验;（3）分析 以及报告患者体验数据，包括评估 在调查答复中代表了人群中的亚组;（4）患者经验 基于CAHPS数据的质量改进研究;（5）开发内部和 与关键利益相关者的外部计划沟通策略。 建议的方法包括焦点小组，认知访谈，访谈的 专家信息提供者，建立技术专家小组， 专家和实地测试的草案调查。研究小组将使用标准的心理测量 统计技术来分析调查数据。该团队将进行实验， 评估报告战略和质量改进举措。 申请人是一个由消费者调查设计专家组成的财团， 发展，消费者感知和医疗保健选择的实验评估 行为，患者体验质量改善，评估研究，以及 来自马萨诸塞州耶鲁大学公共卫生学院的传播和传播 布里格姆医疗保健系统和哈佛医学院，调查研究中心 在马萨诸塞州大学，宾夕法尼亚大学，哥伦比亚大学， 以及几位全国知名的独立研究人员和顾问。该联盟 建议通过以下方式保持CAHPS开发过程的连续性 从以前的CAHPS项目的关键活动和良好的合作， 医疗保险和医疗补助服务中心（CMS）项目，同时加强团队 为项目带来新的技能、观点和专业知识。该团队已接近 与合作示范点建立了伙伴关系，并与 在完善和评估CAHPS方面有共同利益的公共和私人组织 改善消费者决策和质量改进的产品。