Consumer Assessment of Healthcare Providers and Systems (CAHPS) VI

消费者对医疗保健提供者和系统的评估 (CAHPS) VI

• 批准号: 10708081
• 负责人: Paul D Cleary
• 金额: $ 146.72万
• 依托单位: YALE UNIVERSITY
• 依托单位国家: 美国
• 财政年份: 2022
• 资助国家: 美国
• 起止时间: 2022-09-30 至 2027-09-29
• 项目状态: 未结题
• 来源: https://reporter.nih.gov/project-details/10708081
• 关键词: Consumer; Assessment; Healthcare; Providers; Systems

Summary/Abstract This application proposes a program of research, development, and evaluation of the use of consumers’ assessments of health care for informing health care choices and quality improvement. The goals of the program are organized in five areas: (1) Survey and supplemental item set development, revision of surveys, and trademarking; (2) Survey methods research aimed at achieving equity in patients’ experience of care; (3) Analysis and reporting of patient experience data, including assessments of how well different subgroups in the population are represented in survey responses; (4) Patient experience quality improvement studies based on CAHPS data; and (5) Developing internal and external program communication strategies to critical stakeholders. The proposed methods include focus groups, cognitive interviewing, interviewing of expert informants, establishing technical expert panels with nationally recognized experts, and field tests of draft surveys. The team will use standard psychometric statistical techniques to analyze survey data. The team will conduct experiments to assess reporting strategies and quality improve initiatives. The applicants are a consortium of experts in consumer survey design, report development, experimental assessment of consumer perceptions and medical care choice behavior, patient experience quality improvement, evaluation research, and communication and dissemination from the Yale School of Public Health, Mass General Brigham healthcare system and Harvard Medical School, the Center for Survey Research at the University of Massachusetts, the University of Pennsylvania, Columbia University, and several nationally known independent researchers and consultants. This consortium proposes maintaining continuity in the CAHPS development process by continuing critical activities and well-established collaborations from previous CAHPS projects and Centers for Medicare & Medicaid Services (CMS) projects, while strengthening the team to bring new skills, perspectives, and expertise to the project. The team has close partnerships with collaborating demonstration sites and has established relationships with public and private organizations that share an interest in refining and assessing CAHPS products for improved consumer decision making and quality improvement.

摘要/摘要 本申请提出了一项研究、开发和使用评估计划 消费者对医疗保健的评估，以告知医疗保健选择和质量 改进。该计划的目标分为五个领域：(1) 调查和 补充项目集开发、调查修订和商标注册； (2) 调查 旨在实现患者护理体验公平的方法研究； （三）分析 以及患者体验数据的报告，包括评估不同的程度 调查答复中体现了人口中的亚群体； (4)患者体验 基于CAHPS数据的质量改进研究； (5) 发展内部和 与关键利益相关者的外部计划沟通策略。 所提出的方法包括焦点小组、认知访谈、访谈 专家信息提供者，建立国家认可的技术专家小组 专家和草图测量的现场测试。该团队将使用标准心理测量 分析调查数据的统计技术。该团队将进行实验 评估报告策略和质量改进举措。 报告称，申请人是消费者调查设计专家组成的联盟 开发、消费者认知和医疗保健选择的实验评估 行为、患者体验质量改进、评估研究，以及 来自马萨诸塞州耶鲁大学公共卫生学院的沟通和传播 布里格姆医疗保健系统和哈佛医学院调查研究中心 在马萨诸塞大学、宾夕法尼亚大学、哥伦比亚大学、 以及几位全国知名的独立研究人员和顾问。这个财团 建议通过继续保持 CAHPS 开发过程的连续性 之前 CAHPS 项目的关键活动和良好的合作 医疗保险和医疗补助服务 (CMS) 项目中心，同时加强团队 为项目带来新的技能、观点和专业知识。团队已经接近 与合作示范点建立了伙伴关系，并与 对完善和评估 CAHPS 有共同兴趣的公共和私人组织 改善消费者决策和提高质量的产品。