Consumer Assessment of Healthcare Providers and Systems

消费者对医疗保健提供者和系统的评估

• 批准号: 8137346
• 负责人: Paul D Cleary
• 金额: $ 145.7万
• 依托单位: YALE UNIVERSITY
• 依托单位国家: 美国
• 财政年份: 2007
• 资助国家: 美国
• 起止时间: 2007-09-01 至 2012-09-29
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/8137346
• 关键词: Consumer; Assessment; Healthcare; Providers; Systems

DESCRIPTION (provided by the applicant): This application proposes a program of research, development, and evaluation with respect to the design, collection, and use of consumers' assessments of health care for informing health care choices and quality improvement. The specific goals of the program are to: 1) develop and test ways that organizations can use CAHPS data for quality improvement purposes, with an emphasis on using data from the CAHPS clinician and group instrument, 2) conduct research on and develop strategies for reporting CAHPS results to consumers, patients, and providers and other audiences to facilitate plan choice, public accountability, and quality improvement. This will include developing and testing resources that can be used by report developers to design useful and usable reports, 3) develop CAHPS surveys, such as a survey for residents of assisted living facilities, and maintain and refine the current CAHPS surveys, and 4) disseminate and promote the use of CAHPS products. The methods to be used will include focus groups, cognitive interviewing, interviewing of expert informants, and field tests of draft surveys. Standard psychometric statistical techniques will be used to assess quantitative data. The applicants are a consortium of experts in consumer survey design, report development, experimental assessment of consumer perceptions and medical care choice behavior, quality improvement, evaluation research, and community-based dissemination methods from the School of Public Health, Yale University, Massachusetts General Hospital/Partners Healthcare System and the Harvard Medical School, the Center for Survey Research at the University of Massachusetts, the Center for Measuring Rehabilitation Outcomes at Boston University, and several nationally known independent researchers and consultants. This consortium proposes maintaining continuity in the CAHPS development process by continuing critical activities and well established collaborations from the CAHPS I and CAHPS II projects, while strengthening the team to bring new skills, perspectives and expertise to the project. The team has maintained close contact with collaborating demonstration sites from earlier CAHPS projects and has established new relationships with public and private organizations that share an interest in refining and assessing CAHPS products for improved decision making and quality improvement.

描述（由申请人提供）：本申请提出了一项研究、开发和评估计划，涉及设计、收集和使用消费者对医疗保健的评估，以告知医疗保健选择和质量改进。该计划的具体目标是：1) 开发和测试组织可以使用 CAHPS 数据进行质量改进的方法，重点是使用来自 CAHPS 临床医生和团体工具的数据，2) 开展研究并制定向消费者、患者、提供者和其他受众报告 CAHPS 结果的策略，以促进计划选择、公共问责和质量改进。这将包括开发和测试报告开发人员可以用来设计有用且可用的报告的资源，3) 开发 CAHPS 调查，例如针对辅助生活设施居民的调查，并维护和完善当前的 CAHPS 调查，以及 4) 传播和 促进 CAHPS 产品的使用。使用的方法包括焦点小组、认知 访谈、专家受访者访谈以及调查草案的现场测试。标准心理测量 将使用统计技术来评估定量数据。申请者是来自耶鲁大学公共卫生学院、马萨诸塞州总医院/合作伙伴医疗保健系统和哈佛医学院、马萨诸塞州大学调查研究中心、波士顿大学康复结果衡量中心和 几位全国知名的独立研究人员和顾问。该联盟建议通过继续 CAHPS I 和 CAHPS II 项目的关键活动和良好的合作来保持 CAHPS 开发过程的连续性，同时加强团队，为项目带来新的技能、观点和专业知识。该团队与早期 CAHPS 项目的合作示范点保持着密切联系，并与公共和私人组织建立了新的关系，这些组织对改进和评估 CAHPS 产品以改进决策和提高质量都有兴趣。