Consumer Assessment of Healthcare Providers and Systems CAHPS V

消费者对医疗保健提供者和系统的评估 CAHPS V

• 批准号: 10018009
• 负责人: Paul D Cleary
• 金额: $ 112.4万
• 依托单位: YALE UNIVERSITY
• 依托单位国家: 美国
• 财政年份: 2007
• 资助国家: 美国
• 起止时间: 2007-09-30 至 2022-09-29
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/10018009
• 关键词: Consumer; Assessment; Healthcare; Providers; Systems

Project Summary The applicants propose a program of research, development, and evaluation of the use of consumers' assessments of health care for informing health care choices, assessing and promoting patient engagement, and quality improvement. The team will advance the science of consumer assessment of patient experience by, among other activities, refining questions to assess patient engagement and shared decision making that will be appropriate for patients with chronic, complex health issues. The applicants also will conduct a program of research on elicitation of patient narratives and develop narrative collection strategies that can be used with, and independently of, CAHPS surveys; broaden the approach for use with CAHPS surveys; and develop protocols for administering the narrative questions to low-income patients receiving complex care form team of clinicians, The team will then study how such information can best be provided to clinicians to facilitate improved patient-centered care. The team will also test new modes of data collection that have the potential of reducing survey costs and improving response rates. Another major activity will be to revise the CAHPS survey used to assess care experiences of individuals receiving care for behavioral health and substance use issues. The team will conduct three quality improvement studies, one on improving care coordination for patients with complex needs and two on improving patient engagement and shared decision making. The applicants will also develop internal and external communication strategies to advance the use of CAHPS surveys to improve quality of care.

项目摘要 申请人提出了一项研究，开发和评估计划 消费者对医疗保健的评估，以告知医疗保健选择，评估和 促进患者参与度和质量改善。团队将推进科学 消费者评估患者经验以及其他活动，将问题提示 评估患者参与和共同的决策，适合患者 存在慢性，复杂的健康问题。申请人还将进行有关研究计划 引起患者叙事并制定叙事收集策略，可以与 并且独立于CAHPS调查；扩大与CAHPS调查一起使用的方法；和 开发用于为接受的低收入患者管理叙事问题的协议 然后，临床医生的复杂护理形式团队，团队将研究此类信息如何最佳 提供给临床医生，以促进以患者为中心的护理。团队还将测试 具有降低调查成本和改善的潜力的数据收集方式 响应率。另一个主要活动是修改用于评估护理的CAHPS调查 接受行为健康和药物使用问题的个人的经验。这 团队将进行三项质量改进研究，其中一个关于改善护理协调 有复杂需求的患者，两名患者改善患者参与和共同决定 制作。申请人还将制定内部和外部交流策略 推进使用CAHPS调查来提高护理质量。