CRII: CHS: Restoring Justice: New Designs for Moderating Social Media Platforms

该项目研究如何解决社交媒体中的骚扰和虐待问题。目前对社交媒体进行适度的方法要么删除内容，要么禁止用户。然而，这两种办法都没有给肇事者追究责任和弥补伤害的机会，也没有使社区能够解决系统性问题。 该项目奠定了知识基础，以设计一个专注于修复伤害的司法模式（称为恢复性司法）为基础的在线空间适度。该项目将调查技术支持恢复性司法办法的潜力。 这项研究将创建修复在线伤害的结构，并为设计在线空间奠定基础，使每个人都能平等参与并从技术的全部潜力中受益。该项目将调查技术在支持恢复性司法实践中的潜在作用，以调节社交媒体平台。本研究运用情境化的参与式设计研究方法，对网络社区成员的需求和要求进行了新的理解。一个新的社交媒体原型将通过体验、互动和计算来满足这些需求。通过（1）一项定性研究，生成数据，作为基于恢复性司法原则的社交媒体节制模式的基础，预计将产生知识价值;以及（2）基于将这些原则与人类相结合应用于Twitter上的适度原型平台-该奖项反映了NSF的法定使命，并被认为值得通过使用基金会的知识产权进行评估来支持。优点和更广泛的影响审查标准。

This project investigates how to address harassment and abuse in social media. Current approaches to moderation of social media either remove content or ban users. However, neither of these approaches give perpetrators the opportunity to be held accountable and to repair harm, nor do they enable communities to address systemic problems. This project lays the intellectual groundwork to design moderation of online spaces informed by a model of justice that focuses on repairing harm, a model called restorative justice. The project will investigate the potential of technology to support restorative justice approaches. This research will create structures for repairing online harm and sets the stage for the design of online spaces where everyone can participate equally and benefit from the full potential of technology.This project will investigate potential roles of technology to support restorative justice practices in moderating social media platforms. The research invokes a situationally appropriate research methodology of participatory design, in order to generate new understandings of online community members’ needs and requirements. A new social media prototype will be designed to address these needs through experience, interaction, and computing. Intellectual merit is expected through (1) a qualitative study that generates data as the basis for a model of social media moderation based on principles of restorative justice; and (2) a prototype platform for moderation on Twitter based on applying these principles in conjunction with human-computer interaction.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.