Consumer value and disability services: The impact of increased autonomy

该项目旨在探讨国家残疾保险计划的一个关键问题：当服务使用者有能力选择时，服务的提供是否会得到改善？2016年，NDIS将开始推广，近50万残疾人将能够选择残疾服务。该项目旨在确定NDIS前后客观和感知消费者价值的变化，以及细分市场如何使用其自主权的差异，以及这是否导致从NDIS中获得的利益的差异。调查结果的目的是帮助更好地了解自由市场机制何时比传统的政府支持手段更好地满足公民的需求。

This project seeks to explore a key question of the National Disability Insurance Scheme (NDIS): will service provision improve when service users have the ability to choose? In 2016, the NDIS will start rolling out and nearly half a million people with a disability will be able to choose disability services. The project aims to identify changes in objective and perceived consumer value pre-NDIS and post-NDIS, and differences in how market segments use their autonomy and whether this leads to differences in benefits gained from the NDIS. Findings are intended to contribute to a better understanding of when free market mechanisms serve the needs of their citizens better than traditional means of government support.