SBIR Phase I: Understanding 'Construction/Deconstruction' and the Role of Resistance in Accelerated Learning

这个小企业创新研究第一阶段项目来自工作场所技术研究公司。（WRI）将探讨该公司的一个更成功的技术实施所揭示的学习的基本原则，其中用户的知识和性能与系统被发现是至关重要的。 所涉及的数据收集了3500车间人员谁得到了一个基于活动的培训演习，一个复杂的计算机技术。 WTRI的培训是基于研究表明，有经验的成年人在解决工作问题的背景下学习复杂的概念。 受训者作为“专家”用户的接受和迅速发展表明，用于设计培训的一套特定原则可能是学习复杂技术的关键因素。 此外，后来的高性能的高“阻力”的工人可能表明在创新的阻力的重要作用。 该项目力求查明重要的学习机制，并设法扩大其应用。 特别是，该项目力求为设计加速学习的方法奠定基础，这些方法可以成为实际工作活动的一部分，而且不需要离线培训所造成的大量费用和生产力损失。 同时，该模型也有很大的潜力来提高我们对“构建/解构”的理解，以及阻力在加速学习中的作用。WRTI构想了一个模型，迭代技术实施模型（ITIM（TM）），以提高技术部署的成功率，通过工人采用和长期保留的时间来衡量。如果能够从现有大量丰富的数据中提炼出使变革培训和技术采用取得如此成功的原则，该模式就有很大的潜力推广技术采用/替代进程的便利。 这种精简反过来又能促进适当的培训选择和设计以及更快地实施改革，从而使更多的公司能够负担得起所需的援助。

This Small Business Innovation Research Phase I project from Workplace Technologies Research Inc. (WTRI) will explore the basic principles of learning revealed by one of the firm's more highly successful technology implementations in which user knowledge and performance with the system were found to be critical. The data involved were collected on 3500 shopfloor personnel who were given an activity-based training exercise on a complex computer technology. WTRI's training was based on research showing that experienced adults learn complex concepts in the context of solving problems at work. The trainees' acceptance and rapid development as 'expert' users suggest that a particular set of principles used to design the training may be a key element in learning complex technologies. Further, the later high performance of highly 'resistant' workers may indicate an important role of resistance in innovation. The project seeks to identify the important mechanisms of learning and to find ways to broaden their application. In particular, the project seeks to provide the foundation for designing methods of accelerating learning that can be part of the context of the actual work activity and that will not require the considerable expense and lost productivity incurred with off-line training. At the same time, the model also has significant potential for enhancing our understanding of 'construction/deconstruction' and the role of resistance in accelerated learning.WRTI has conceived of a model, Iterative Technology Implementation Model (ITIM(TM)), to increase technology deployment success rates as measured by time to adoption by the workers and long term retention. The model has great potential for generalizing the facilitation of the process of technology adoption/ replacement, if the principles that have made the approach to training for change and technology adoption so successful can be distilled from the large, rich data set at hand. This distillation can in turn facilitate appropriate training selection and design and faster implementation of change, thus making needed assistance more affordable to a broader spectrum of companies.