SBIR Phase II: Understanding 'Construction/Deconstruction' and the Role of Resistance in Accelerated Learning

小型企业创新研究(SBIR)第二阶段项目旨在提高将新技术引入工作场所的成功率。已经设想了一种方法和服务，即ATACH(TM)，通过快速和积极地识别组织中的关键过程和实践，并以增值的方式在员工认知和操作细节的层面上转移它们，从而加速技术的整合。这种方法已经被证明是非常成功的，但它是劳动密集型的，费用昂贵，并且需要高技能的从业人员。此外，ATACH所依据的方法没有足够的针对性。也就是说，企业通常只有3-4个工作场所流程或做法需要改变，以增加公司的竞争力。最初的方法并没有把这些元素单独挑出来，认为它们比工作场所的其他元素更重要。迄今为止，通过专门的模拟培训改变工作场所的做法和工人的认知，而不是为技术实施或改变确定最适当的目标，从而增加新技术的有效纳入是非常成功的。第二阶段的工作将涉及将目前的方法与另一家公司的方法相结合。他们的方法已被证明可以识别出降低公司整体竞争生存能力的“关键的少数”做法，以及哪些是最合适的变革目标。第二阶段有两个目标。首先，将开发一种更快、更有针对性的混合方法。第二，将制定从业者培训方法和辅助材料，使没有广泛经验的专业人员能够以高质量的方式教授这种方法。以工作场所学习的混合方法对从业者进行培训和发放许可证将大大有助于有效和成功地整合和实施新技术的问题。

This Small Business Innovation Research (SBIR) Phase II project addresses the need to improve the success rate at which new technologies can be introduced into the workplace. A methodology and service, ATTAIN(TM), has been conceived to accelerate the integration of technology by rapidly and aggressively identifying critical processes and practices in the organization and shifting them in value-added ways at the level of worker cognition and operational specifics. This method has been shown to be highly successful, but is labor intensive, expensive, and requires highly skilled practitioners. Furthermore, the method upon which ATTAIN is based is not sufficiently targeted. That is, more often than not, businesses have only 3-4 workplace processes or practices that need to be changed in order to increase the company's competitiveness. The original method does not single these out as more important than other elements of the workplace. To date, increasing the effective incorporation of new technology by changing workplace practice and worker cognition through specialized simulation training, but not at identifying the most appropriate target for the technology implementation or change has been very successful. The work of Phase II will involve integrating the current methods with those of another company. Their method has been shown to identify the "vital few" practices that mitigate a company's overall competitive survival and which are the most appropriate targets for change. Phase II has two goals. First, a hybrid method that is quicker and more targeted will be developed. Second, a practitioner training approach and supporting materials that make it possible for professionals without extensive experience to deliver the method in a high quality manner will be developed.Training and licensing practitioners in a hybrid method of workplace learning will contribute significantly to the problem of efficient and successful technology integration and implementation of new technologies.