ROLE: The school as a knowing organization - Knowledge management as a strategy for continuous teacher development

组织拥有知识。这些知识通常分散在整个组织中。其中一些被编纂在文件和政策中，一些被体现在项目和战略中，还有一些被个人和小团体默默持有。知识管理的问题是，一个组织的知识往往是在当地产生的，随意传播的，并且没有有效的索引。无论何时何地需要它，都无法访问它。知识管理技术采用参与式方法来识别、编码和整合整个组织的知识资源。他们的目标是帮助人们对他们的组织有意义，建立和维持信任，做出承诺和承担责任，更有效地挑战、谈判和学习，从而提高人们对组织做出贡献的质量。这个项目将采用知识管理概念和技术，以及他们使用的信息技术，以了解和加强学校组织的知识管理。我们将与学校管理人员合作，但主要是与教师合作。首先，我们将调查和描述当今存在的知识管理实践，并确定改进知识管理的需求和机会。我们将促进教师发起的组织知识资源的开发，识别并可理解地编码学校系统的关键知识。我们将评估这种干预对教师、学校系统和社会对学校认知的影响。我们将把这种分析和干预与目前在商业组织中变得典型的知识管理干预进行比较和对比。

Organizations have knowledge. The knowledge is typically dispersedthroughout the organization. Some of it is codified in documents andpolicies, some is embodied in projects and strategies, and some is tacitlyheld by individuals and small groups. The problem of knowledge managementis that an organization's knowledge is often locally produced, haphazardlydisseminated, and ineffectively indexed. It is inaccessible when and whereit is needed. Knowledge management techniques take a participatory approachto identifying, codifying, and integrating knowledge resources throughoutthe organization. Their objective is to help people make sense of theirorganizations, to develop and maintain trust, to make commitments and takeresponsibility, to more effectively challenge, negotiate, and learn, andthereby to improve the quality of the contributions people make to theirorganizations.This project will adapt knowledge management concepts and techniques, andthe information technology they employ, to understand and enhance knowledgemanagement in school organizations. We will work with schooladministrators, but chiefly with teachers. First, we will investigate andcharacterize knowledge management practices as they exist today, andidentify needs and opportunities to improve knowledge management. We willfacilitate teacher-initiated development of organizational knowledgeresources, and identify, and accessibly codify the critical knowledge ofthe school systems.We will assess the impact of this intervention on teachers, on the schoolsystem, and on the perception of the school by the community. We willcompare and contrast this analysis and intervention to knowledge managementinterventions now becoming typical in business organizations.