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Policy Study on International Division of Labor and Human Resource Development in Philippine IT Software Industry

菲律宾IT软件产业国际分工与人力资源开发政策研究

基本信息

批准号：
16530185
负责人：
MORISAWA Keiko
金额：
$ 1.28万
依托单位：
Osaka City University
依托单位国家：
日本
项目类别：
Grant-in-Aid for Scientific Research (C)
财政年份：
2004
资助国家：
日本
起止时间：
2004 至 2005
项目状态：
已结题

项目摘要

The process of the proposed research was two fold. First, the author clarified the current conditions that the Japanese software industry is facing with severe competition of cost reduction and shortening of delivery and so on are making the domestic firms turn to offshore production, notably in Asia. Analysis of the trend in the IT services industry in the Philippines, which formed the core body of the research plan, was carried out accordingly to this recognition. Fieldwork during the research period consisted of interviews on location with 1) Japanese capital, local capital (Philippine) and foreign capital (non-Japanese) IT software firms and companies, 2) the governmental organisations and 3) one IT related industry association in the Philippines. Bellow are the findings from the current research.1)Of the sectors that the Philippine government conclusively refers to as "IT-enabled Service Industry", it is the contact centre sector that is currently experiencing the rapid growth. Fo … More r the past two years, the software development sector has been stagnant in growth.2)Lately, many local firms are looking to operate in the Japanese market, but both the Japanese business customs and language are recognized as a barrier for entry.3)For the Japanese firms currently operating offshore production in the Philippines, recruitment of the skilled system engineers with competent knowledge of Japanese provides a problem in securing the adequate human resources. The situation is further complicated by job-hopping of the local system engineers to the European/American firms, which makes the long-term development of the human resources difficult.4)The Japanese governmental aid for the language and IT technology education has not yet yielded sufficient results.5)Bellow are the challenges that need to be met for the development of the Japanese - Philippine partnership in the IT related industries.・level-up of the IT-related education in the higher education in the Philippines, also the development of the link between the higher education and the industry.・Further efforts to open-up the Japanese market both by the public and private sectors in the Philippines.・Aid for the IT related education in the Philippines from Japan, and building of a supporting network for the local Philippine firms to enter the Japanese market・Building of a flexible business model by the Japanese firms in recruiting Philippine engineers or co-operating with local Philippine IT firms, especially which are familiar with the Euro-American business model, to which the local industry has an advantage. This includes mobilisation of English as the business language.Alongside the partnership between the Japanese and Philippine public sectors, the building of a new business model that enables the further co-operation between the private sectors of both countries will not only contribute to development of the Philippine IT services industry but also provide supplement to the weak sectors of Japanese software industry. Less

拟议研究的过程有两个方面。首先，作者明确了日本软件产业面临的现状，成本降低和交货时间缩短等激烈竞争使得国内企业转向海外生产，特别是在亚洲。根据这一认识，对菲律宾IT服务业的趋势进行了分析，这是研究计划的核心部分。在研究期间的实地工作包括对1)日本资本，当地资本（菲律宾）和外国资本（非日本）IT软件公司和公司，2)政府机构和3)菲律宾一个IT相关行业协会的实地访谈。以下是目前研究的结果。1)在菲律宾政府最终称为“it服务行业”的行业中，联络中心行业目前正在经历快速增长。在过去两年多的时间里，软件开发部门一直停滞不前。。最近，许多当地公司都希望在日本市场开展业务，但日本的商业习俗和语言被认为是进入的障碍。3)对于目前在菲律宾经营离岸生产的日本公司来说，招聘具有日语能力的熟练系统工程师是确保足够人力资源的一个问题。由于本地系统工程师纷纷跳槽到欧美公司，使得情况更加复杂，这使得人力资源的长期发展变得困难。4)日本政府对语言和信息技术（IT）教育的支援效果不佳5)以下是发展日本-菲律宾在IT相关行业的伙伴关系所需要面对的挑战。·菲律宾高等教育中it相关教育的提升，以及高等教育与产业之间联系的发展。·菲律宾公共和私营部门进一步努力开放日本市场。·日本为菲律宾的IT相关教育提供援助，并为菲律宾当地公司进入日本市场建立支持网络·日本公司在招聘菲律宾工程师或与菲律宾当地IT公司合作方面建立灵活的商业模式，特别是熟悉欧美商业模式的菲律宾公司，这是当地行业的优势。这包括将英语作为商业语言。除了日本和菲律宾公共部门之间的伙伴关系，建立一个新的商业模式，使两国私营部门之间的进一步合作，不仅有助于菲律宾IT服务业的发展，也为日本软件产业的薄弱部门提供补充。少