突发公共危机是指在公共场合突发的，可能导致群体功能失常的灾害性事件。人作为其中主体,其行为反应对于危机的干预和发展具有重要的影响力。传统的社会心理理论只看到人的社会心理的“脆弱性”和“恐慌”行为反应，倾向于采用“命令-控制”的危机管理模式，把他们视为消极被动的援助对象。本项目根据“集体韧性”的理论，在总结了当前研究成果的基础上，提出了以“群体资源与利用体系”为核心的“集体韧性”研究框架。项目将运用社会与管理心理学的行为模拟实验法和案例分析法，借助虚拟现实技术模拟突发公共危机，采用唾液α淀粉酶测定技术确定被试的应激状态，采用基于UWB的人员活动定位系统追踪动态行为，系统分析人们在突发公共危机中表现出来的适应性心理现象和行为特征，围绕着领导过程，社会资本，社会认同，社会依附，危机行为规范等心理与行为现象，开展深入系统的研究，打造基于“集体韧性”的主动危机管理体系和救援方法。

The project takes a "Collective resilience" approach to study crowd behavior and social psychological processes in mass emergency. It is believed that the vulnerability approach and "mass panic" model neglect the positive aspects of human behavior and therefore rely on passive strategies in emergency management following "commend-and-control" model. Based on the review of recent research results, this project proposes a "resource and its utilization" framework for the development of "collective resilience". Variables of social identification, social attachment, emergent norms, resource awareness, leadership and social capital are incorporated in the framework as the way to develop "collective resilience". Research methods of in-depth case analysis and behavioral simulation with the technology of VR, bio-psychological analysis, and UWB location system in behavioral experiments will be used in the study.