The Role of Employment Relations in the Competitive Strategies of Low Cost Airlines in Australia

点击翻译按钮获取中文摘要

Employment-relations issues are key determinants of an airline's performance. Air transport is important for Australia. Australia has experienced failing airlines (e.g. Ansett, Compass); its most successful airline, Qantas, charges high fares and one of its priorities is improving its employment relations. This project will investigate airlines' critical success factors with special attention to the links between corporate strategies and employment relations. Besides investigating Qantas, it will link with MIT's Global Airline Industry Program to consider the transformation of Australia's aviation industry and, in particular, the innovations pioneered by low-cost airlines: JetStar and Virgin Blue.