Employment Relations Practices and Business Outcomes in a Chain of Hotels

连锁酒店的雇佣关系实践和业务成果

• 批准号: LP0347805
• 负责人: Prof Greg Bamber
• 金额: $ 5.65万
• 依托单位: Griffith University
• 依托单位国家: 澳大利亚
• 项目类别: Linkage Projects
• 财政年份: 2003
• 资助国家: 澳大利亚
• 起止时间: 2003-06-26 至 2006-06-25
• 项目状态: 已结题
• 来源: https://dataportal.arc.gov.au/RGS/Web/Grants/LP0347805
• 关键词: Employment; Relations; Practices; Business; Outcomes

We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuable because hotels are important employers, especially in regional areas. The results should contribute to debates about high-performance work systems. We should be able to help to improve the quality of working lives, organisational performance, business outcomes, competitiveness and job opportunities.

我们将使用雇佣关系关键绩效指标(KPI)来调查组织行为和业务结果之间的联系。这一点意义重大，因为我们将制定这样的关键绩效指标(建立在平衡计分卡方法的基础上)，并评估澳大利亚连锁酒店雅高的做法。稍后，我们也将进行国际合作，进行国际比较。这项研究很有价值，因为酒店是重要的雇主，特别是在地区地区。这一结果应该有助于关于高绩效工作系统的辩论。我们应该能够帮助改善工作生活的质量、组织绩效、业务成果、竞争力和就业机会。