The Role of Employment Relations in the Competitive Strategies of Low Cost Airlines in Australia

雇佣关系问题是航空公司业绩的关键决定因素。航空运输对澳大利亚很重要。澳大利亚也经历过失败的航空公司（如安西特、指南针）；澳大利亚最成功的航空公司澳航（Qantas）收取高额票价，其首要任务之一是改善雇佣关系。这个项目将调查航空公司的关键成功因素，特别关注公司战略和雇佣关系之间的联系。除了调查澳洲航空公司，它还将与麻省理工学院的全球航空业计划联系起来，考虑澳大利亚航空业的转型，特别是由捷星和维珍蓝等低成本航空公司开创的创新。

Employment-relations issues are key determinants of an airline's performance. Air transport is important for Australia. Australia has experienced failing airlines (e.g. Ansett, Compass); its most successful airline, Qantas, charges high fares and one of its priorities is improving its employment relations. This project will investigate airlines' critical success factors with special attention to the links between corporate strategies and employment relations. Besides investigating Qantas, it will link with MIT's Global Airline Industry Program to consider the transformation of Australia's aviation industry and, in particular, the innovations pioneered by low-cost airlines: JetStar and Virgin Blue.